"Alerted.org

Description

TEAM UP WITH US!

The Rental Fleet Condition Monitoring Supervisor is responsible for overseeing the health and performance of the rental equipment fleet through proactive monitoring, customer communication, and technical response. The CM Supervisor plays a key role in fleet utilization by proactively dispatching techs to alerts and ensuring rental units are maintained in optimal operating condition. The goal is to minimize downtime, extend asset life, and deliver exceptional service to rental customers.

DO YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO

+ Supervise the condition monitoring team, including scheduling, dispatching, and prioritizing technician tasks.

+ Monitor and analyze telematics and diagnostic data to identify machine health issues, trends, and service needs.

+ Dispatch technicians based on machine alerts and inspection requirements; determine appropriate service response based on incoming data.

+ Communicate proactively with customers to provide status updates and address concerns related to fleet health and service timelines.

+ Coordinate with service, maintenance, and rental teams to schedule and execute preventive, corrective, and predictive maintenance.

+ Maintain accurate records and work orders of machine health, service response, and customer interactions.

+ Assist in reporting and analyzing fleet health KPIs such as machine uptime, repair times, and service responsiveness.

+ Oversee the implementation of predictive maintenance strategies using condition monitoring tools (e.g., fluid analysis, GPS tracking, etc.).

+ Ensure company policies, safety policies, and work processes are followed and in compliance.

+ Complete assigned tasks within required time deadlines.

+ Supervisory Responsibilities: Supervise a team of technicians. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Manage the interviewing, hiring, and training of employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

WHAT YOU'LL NEED

+ A successful candidate must have 3-5 years’ experience in the repair and maintenance of Caterpillar or other major brands of earth-moving equipment and/or an Associate’s degree from accredited college or university in a related field.

+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

+ Ability to write routine reports and correspondence.

+ Ability to speak effectively before groups of customers or employees of organization.

+ To perform this job successfully, an individual should have knowledge of MS Office Suite software. Minimum six months’ experience operating a computer in Windows based environment.

WHY WORK WITH US?

+ We like to take care of business and have fun doing it!

+ We offer health, dental, vision, life, and more as a comprehensive benefits package.

+ Don’t you want to work with awesome people?

IMPORTANT INFORMATION

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Required travel up to 20%.

This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.