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CROSS CONNECTION CONTROL INSPECTOR

Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork.

Why join our team?

Tidewater Utilities, Inc. has been Delaware’s premiere water company since 1964. We have created a work environment that promotes professional development and finding your passion. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, employee assistance program, and more.

To learn more, please visit www.middlesexwater.com/tidewater-utilities

Job Summary:

This position reports directly to the Director of Water Quality and is responsible for operational and administrative duties associated with Tidewater Utilities Cross Connection Control program. The Cross Connection Control Inspector conducts inspections at customer services for the purpose of preventing backflow of possible contaminants and pollutants into the potable water system.

Essential Work Performed:

+ Independently inspect businesses, residential homes, commercial and industrial establishments, and other types of buildings and operations which are covered by Tidewaters Cross Connection Control program

+ Inspect water inlets and points of use advising customer of necessary protective devices that must be installed and/or properly maintained

+ Conducts follow-up inspections to ensure that backflow devices/assemblies have been professionally installed and/or recommendations have been implemented

+ Manage daily client communications, data and reporting concerning inspections

+ Maintain necessary inspection reports and notices using computerized system

+ Enters data into computer system, prepares and sets up files, reviews files for completeness and accuracy, updates files as needed

+ Coordinate inspection scheduling and meet quality/quantity requirements

+ Provide for excellence in internal and external customer service. Create a positive experience for customers through professional and courteous behavior and producing high quality results

+ Recommend and lead efforts to improve existing processes, quality, or client satisfaction

+ Must adhere to Company safety policies and procedures.

+ Perform other related duties as required by supervisor.

+ Assist in training.

+ Shall be required to be on-call and/or work weekends and shifts as scheduled.

Skills Required:

+ Must obtain an American Society of Sanitary Engineering (ASSE) certification for Cross-Connection Control Surveyor (ASSE 5120) within six months from date of hire. Attend training on as needed basis to maintain certification.

+ Knowledgeable in cross connection control guidelines and/or Plumbing Code desired.

+ Working knowledge of plumbing and/or water distribution systems desired.

+ Ability to resolve issues and answer technical questions in a timely and responsive manner

+ Ability to interpret blueprints and engineering drawings

+ Ability to work with minimal supervision

+ Excellent oral and written communication skills

+ Attention to detail, understands and applies standard operating procedures and technical instructions, and is organized in office and field work

+ A working knowledge of computer applications (Microsoft Word, Excel, etc.)

+ Maintain a valid class D motor vehicle license

+ Ability to hear and conduct a two way verbal conversation

+ Ability to read and comprehend simple instructions, short correspondence, and memos

+ Ability to write simple correspondence and complete documentation in a timely manner

+ Ability to effectively present information to peers or supervision

Equipment Use:

+ Telephone/ Cell phone

+ Computer/Copier/Office equipment

Physical Demands:

+ Frequent standing, sitting, walking and driving

+ Moderate ability to climb ladders, bend and step over obstacles and walking on uneven surfaces

+ Occasionally, lifting and carrying object weighing as much as 40 pounds.

Working Conditions:

+ Working indoors and out in all types of weather and temperatures

+ Occasionally exposed to continuous background noise, water treatment chemicals, fumes and raw sewage.

Education or Experience

+ High school diploma or GED

Americans With Disabilities Act

+ Climbing ability

+ Visual acuity

+ Manual dexterity

+ Heavy lifting

+ Normal hearing

+ Walking ability

+ Must be able to smell

Compensation & Benefits:

+ Hourly Range: $20.52 - $30.78 hourly, based on experience and qualifications.

+ Total Rewards Package Includes: - Medical, dental, and vision coverage (effective first of the month after hire).

+ 401(k) with company match.

+ Company paid life and disability insurance.

+ Paid time off and 12 paid holidays.

+ Tuition assistance and professional development opportunities.

Remarks:

The above job description is intended to describe the duties of an employee in general term and does not necessarily describe all of his or her duties.

Work Authorization & Pre-Employment Requirements

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver’s license in good standing (if required for the position). Additionally, must be cleared by Department of Defense to access government facility.

Commercial Driver’s License (CDL) Positions

For positions requiring a Commercial Driver’s License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Recruitment Fraud Alert

We have noticed an increase in recruiting impersonations across the industry, where scammers attempt to obtain candidates’ personal or financial information through fake interviews and offers.

All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com.

Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication

Please note: No phone calls, please.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.