• Security Console Operator

    Bank OZK (Little Rock, AR)


    Why Bank OZK

     

    Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

     

    The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

     

    Job Purpose & Scope

     

    Monitors security, communications, and life/safety systems while working in the Bank’s Security Support Center (SSC) or Security Desks.

    Knowledge, Skills & Abilities

    + Knowledge of alarm monitoring, card access management, and digital video systems.

    + Ability to handle multiple, simultaneous, incoming calls and incident while handling each inquiry in a professional manner.

    + Ability to accurately document and communicate information effectively verbally and in writing.

    + Ability to maintain attention to detail.

    + Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

    + Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

    + Ability to work extended hours to accomplish work goals.

    + Ability to demonstrate initiative to accomplish work objectives.

    + Ability to work without close supervision.

    + Ability to work effectively in a team environment.

    + Ability to maintain confidentiality.

    + Skill in using computer and Microsoft Office, including Word, PowerPoint, Outlook, and Excel.

    Basic Qualifications

    + High school diploma or equivalent, required.

    + 1+ year of work experience in security, military, law enforcement, alarm monitoring, or call center, preferred.

     

    Job Expectations

     

    Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

     

    Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

     

    EEO Statement

     

    Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.