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Program Manager 1-A-LDH (WAE)

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Program Manager 1-A-LDH (WAE)

Salary

$5,023.00 - $9,856.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OAAS/PAW/214190

Department

LDH-Office of Aging & Adult Services

Opening Date

10/24/2025

Closing Date

11/7/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

The Policy Development Systems Program Manager 1-A plays a key role in shaping and supporting systems that drive Medicaid Long Term Care and Home and Community-Based Services (HCBS) programs. Based in the Bienville Building in Baton Rouge, this position works closely with technical experts to ensure systems align with OAAS policies and Medicaid requirements. The Program Manager also leads efforts in developing training materials, testing, and business requirements that strengthen OAAS program operations statewide.

If you have strong project management and system development skills and are passionate about improving services for Louisiana’s citizens, we encourage you to apply!

Minimum Qualifications

Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere. (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=169280)

Job Duties and Other Information

Job Duties:

+ Providing and facilitating the provision of Subject Matter Expertise (SME) for systems that support the core business processes of OAAS programs and services. In collaboration with other OAAS divisions and LDH agencies, researches and initiates business process improvements in accordance with state and federal grants and new programs authorized by LDH and/or the legislature. Ensures that all system changes resulting from policy updates, law changes and other directives are designed, developed, tested, and implemented in accordance with requested programmatic changes.

+ Participates directly in gathering system requirements, designing, development, testing, implementation and maintenance of systems logic required to automate business processes for OAAS programs.

+ Participates in system meetings with system developers, OTS, Subject Matter Experts (SMEs) and/or other appropriate parties to ensure the system specifications meet OAAS programmatic needs. Requirement – must attend high priority systems meetings in-person.

+ Writes business requirement/functional requirement documents for the systems utilized by OAAS.

+ Participates in developing testing plans, writing test case scenarios and managing the testing process for system developments and enhancements.

+ Participates directly in the development of testing, training, communication, and instructional materials for OAAS systems.

+ Assists with the development and maintenance of standard operating procedures as related to OAAS administrative and programmatic functions.

An ideal candidate will possess:

Experience in system development practices, including system design, writing business requirements, testing, implementation and maintenance.

Position-Specific Details:

Appointment Type: WAE appointment;**Please note** When Actually Employed (WAE) appointments are temporary and may last up to a year. Employees canonlywork a total of 1,245 hours within a 12-month period.

Cost Center: 3201020500

Position Number(s): 50691251

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Patricia Walker

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Do you have experience with system development?

+ Yes

+ No

02

If you answered YES to the previous question, please describe your experience and reference the experience included in your application (not resume). If you answered NO, enter N/A.

03

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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