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Judicial Operations Clerk - Jury Division (D5 112554)

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Judicial Operations Clerk - Jury Division (D5 112554)

Salary

$44,553.60 - $70,428.80 Annually

Location

Ankeny - 50309 - Polk County, IA

Job Type

Full-time

Job Number

26-01085

Agency

444 Judicial

Opening Date

10/24/2025

Closing Date

11/3/2025 11:59 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

[email protected]

To Apply

To apply, click the To Apply and complete the application and attach PDF versions of your cover letter and resume.

+ Description

+ Questions

Job Description

The Iowa Judicial Branch is seeking a detail-oriented and highly organized Judicial Operations Jury Clerk to join the Polk County Clerk of Court team. This critical role oversees all aspects of jury service administration, ensuring the efficient and lawful selection, communication, and management of jurors for Grand Jury, Petit Jury, and special jury trials.

As the primary point of contact for jurors, the Jury Clerk supports the integrity of the judicial process through accurate recordkeeping, clear communication, and strict adherence to Iowa Code and court policies. The ideal candidate is customer service focused, tech-savvy, and capable of managing multiple responsibilities with professionalism.

What’s in it for you:

+ Collaborative, positive professional work environment

+ Opportunities to make a widespread difference in the Iowa communities

+ Excellent benefits package

+ Paid Holidays/Vacation/Sick Leave

+ Iowa Public Employees’ Retirement System (IPERS) plan

+ Employee discount program

+ Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Summary

Perform customer service, clerical, and administrative work necessary for court operations.

Examples of Duties and Responsibilities

Jury Pool Management

+ Create and manage jury pools using jury management software in accordance with court schedules.

+ Analyze caseload trends to determine weekly juror summons needs.

+ Generate jury schedules and complete associated reports.

+ Review and verify jury summonses for accuracy before mailing or electronic distribution.

Juror Communication & Public Engagement

+ Serve as the main point of contact for jurors regarding schedules, procedures, and service-related inquiries.

+ Collaborate with Drake University’s CLE and Legal Coordinator to organize logistics for the annual spring jury trial.

+ Prepare and distribute juror communications including parking passes, maps, and links to online resources.

+ Work in collaboration with the Judicial Branch IT department, Judges, accounting division and other departments within the Judicial Branch.

Juror Records Management

+ Process updates to juror records including address changes, excusals, disqualifications, and postponements in accordance with Iowa Code and policy.

+ Verify documentation for excusals and other requests using internal systems or juror-submitted forms.

+ Accurately enter data from paper and electronic sources; maintain logs of all decisions and communications.

+ Manage returned mail and ensure compliance with recordkeeping standards.

Failure to Appear (FTA) Management

+ Issue FTA notices via jury management software for non-responsive jurors.

+ Maintain records of non-compliance and initiate civil hearings as needed.

+ Prepare court orders and collaborate with the Sheriff’s Office for service of process or warrant issuance, when applicable.

+ Track each FTA case through to final resolution.

Reporting & Data Analysis

+ Generate weekly and monthly reports on jury activity and usage.

+ Monitor trends and key metrics such as trial outcomes, panel yields, and juror response rates.

+ Use data insights to support continuous improvement in jury operations.

Grand Jury & Special Jury Coordination

+ Coordinate quarterly Grand Jury sessions with court officials, the County Attorney, and Public Defender’s Office.

+ Work with judges on the creation of special jury pools for high-profile or sensitive cases.

+ Prepare and attach supplemental questionnaires for special jury summonses.

+ Keep jurors informed of reporting instructions and post-questioning updates.

Miscellaneous

+ May work with other divisions of the clerk’s office to help whenever needed which may include data entry.

+ Other duties as assigned by the Clerk of Court.

Knowledge, Skills, and Abilities

+ Familiarity with court systems and procedures.

+ Exceptional customer service skills, with the ability to communicate clearly and respectfully with a diverse public.

+ Strong organizational, time-management, and multitasking abilities.

+ High attention to detail and accuracy in data entry and communications.

+ Ability to manage confidential information with integrity and discretion.

+ Proficiency in Microsoft Office and the ability to learn and navigate specialized court software.

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

Minimum Qualification Requirements

The incumbent must meet the minimum requirements to qualify for the position.

+ High school diploma (or high school equivalency diploma).

+ One (1) year of experience in customer service.

Education cannot be substituted for customer service experience.

Additional Information

May be designated to give bond per Iowa Code §602.8101.3

Preferred Qualifications

+ Bilingual, Spanish language preferred

+ Experience working with Statistics

The Iowa Judicial Branch is an Equal Opportunity/Affirmative Action employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations.

This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME)].

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the Iowa Judicial Branch.

+ Yes

+ No

02

PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Ace of 1938, as amended, 22 U.S.C. S611 et seq?

+ Yes

+ No

03

Please explain any gaps in your employment history?

04

Have you ever received a disciplinary suspension, been asked to resign, or discharged from a job? If yes please explain below.

05

What is your minimum salary requirement?

06

List any professional licenses you hold:

07

Your application for employment with the Iowa Judicial Branch will generally be treated as confidential under Iowa Code section 22.7(18). However, if you consent to allow Judicial to treat it as a public record per Iowa Code section 22.7(18)(a), please check "Yes, I consent" below.

+ Yes, I consent

+ No

08

Iowa Judicial Branch Employees ONLY: Have you completed the Iowa Judicial Branch LinkedIn Learning Leadership and Professional Development Certification?

+ Yes

+ No

Required Question

Employer

State of Iowa

Agency

444 Judicial

Address

Iowa Judicial Branch Building

1111 E Court Ave

Des Moines, Iowa, 50319

Website

http://www.iowacourts.gov/

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