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General Manager – Loew’s Jersey Theater

Jersey City, NJ

WHO WE ARE:

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, Prudential Center in Newark, N.J., the Delaware Blue Coats, the Utica Comets and a variety of other sports and entertainment properties. Led by some of the best and brightest minds in the industry, HBSE positions itself as a pioneering and innovative global sports and entertainment business enterprise. We also strive to positively impact the local communities in which we operate through the powerful platform of sports. HBSE offers an energetic work environment built on collaboration, growth and a quest to excel in everything we do.

As part of its portfolio, Prudential Center in downtown Newark, N.J. annually hosts more than 200 games, concerts, family shows and special events and is a top-5 ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base. HBSE also owns the NBA’s Philadelphia 76ers, one of the most storied franchises in American sports, having won three championships led by some of the most iconic athletes in NBA history.

OUR COMMITMENT TO INCLUSION:

At HBSE, we are dedicated to hiring the best talent from the communities where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

Job Description

WHO WE ARE:

Founded by Josh Harris and David Blitzer, Harris Blitzer Sports & Entertainment (HBSE) includes in its portfolio the Philadelphia 76ers, the New Jersey Devils, leading venue Prudential Center in Newark, N.J., the Delaware Blue Coats, and the Utica Comets. Led by some of the best and brightest minds across a diverse spectrum of industries, HBSE positions itself as one of the most pioneering, innovative global sports and entertainment businesses to date. HBSE also strives to positively impact the local communities in which it operates through the powerful platform of sports.

HBSE offers an energetic work environment built on collaboration, growth, and a quest to excel in everything we do. Prudential Center in downtown Newark, N.J. hosts more than 175 concerts, family shows and special events annually and is the fourth-ranked sports and entertainment venue in the U.S. by Pollstar and Billboard. It is home to the New Jersey Devils, a renowned NHL franchise with three Stanley Cup championships and a proud, passionate fan base.

The Philadelphia 76ers organization is one of the most storied franchises in American sports, winning three championships led by some of the most iconic athletes in NBA history. The 76ers have attracted the industry’s top leadership talent from the NBA, NFL, NHL, MLB, MLS, UFC and NCAA, resulting in one of the most exciting, rewarding, and dynamic work environments within the sports industry. The 76ers offer a best-in-class workplace culture built on collaboration, growth, and a quest to excel in everything we do.OUR COMMITMENT TO DIVERSITY:

At HBSE, we engage, represent and reflect diverse voices of employees, players fans and communities. We are dedicated to hiring the best talent from the communities where we live, work and play – across all groups and levels; supporting and developing every employee to reach their potential; and creating an inclusive environment that allows team members to bring their true authentic selves to work.

POSITION OVERVIEW:

The General Manager will lead the day-to-day operations of Loew’s Jersey Theatre and serve as lead oversight on all programmed events. This role will play a critical role in all capital improvements, venue operations, preventative care and maintenance of all buildings systems and equipment, while also owning the responsibility for developing and executing the venue’s business plan and budget. The General Manager will partner with the EVP, GM – Prudential Center, Chief Programming Officer, and the the venue’s department leadership team to develop the overall vision of the facility and ensure all efforts are strategically aligned to support the company’s overall business strategy of the venue. The General Manager will be responsible for leading and managing a high-performing team that supports the company’s mission of equal employment recruiting and developing the most talented department heads in their respective areas to create the best-in-class practices and a desirable venue to work at.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE BELOW:

+ Lead the day-to-day venue operations across all departments in the areas of operations, event production, engineering, security, f&b, guest experience, box office, and custodial.

+ Oversee the management of all third-party contractors to ensure a high level of service in the areas of cleanliness, pest control, snow removal, landscaping, security and guest experience.

+ Oversee and manage the strategic company vision associated with the operation of the venue, preventative maintenance programs, maintenance and operation of all building related systems and equipment.

+ Plan and coordinate oversight in the management of all operating budgetary items and capital improvement projects to ensure projects are on time and on budget.

+ Drive the identification process of company best practices that can be implemented proactively across all departments to ensure the operation is consistently at a world-class level.

+ Partner with the department head leadership team to implement an RFP and procurement process and ensure compliance across the venue’s departments alongside the EVP, GM – Prudential Center.

+ Recruit, evaluate and develop department team members and commit to the betterment of each department while instilling company culture and leadership initiatives.

+ Curate, direct and coordinate the venue's work plan; meet with staff to identify and resolve problems; assign projects and programmatic areas of responsibility; review and evaluate work methods and procedures.

+ Oversee the preventative maintenance programs for all HVAC equipment, sound equipment, lighting systems, fire safety systems and energy management systems within the facility.

+ Represent the organization to the external community in business and social settings. These include industry peers, labor leaders, government officials, executives, developers, landlords etc. to maintain a positive open working relationship while always using professional discretion.

QUALIFICATIONS:

+ 5-7 years of prior management experience in facilities management, hospitality, or public assembly spaces with direct responsibility for supervising/directing staff across a wide-range of operating functions in a fast-paced environment.

+ Experience in startup operations of like venue preferred.

+ Demonstrated knowledge of Collective Bargaining Agreements (CBA) and the ability to manage both a non-union and unionized workforce.

+ Excellent verbal & written communication, organizational and time management skills required

+ Must be able to multi-task and prioritize in a fast-paced deadline-oriented environment

+ Adept at maintaining a positive, open, approachable, and professional relationship with a diverse group of workforces.

+ Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics.

+ Must be able to work a flexible schedule inclusive of weekends, nights and holidays required based on event schedules.

+ Bachelor’s degree in business, Operations Management or Facilities Management or equivalent working in the live entertainment field is desired.

+ Experience with large crowd management in a public assembly venue setting of a similar size (2,000+ seats) is desired.

+ Knowledge of applicable federal, state, and local laws, regulations and reporting requirements, including OSHA and other safety-related regulations.

+ Possess and/or acquire a thorough knowledge of Department and County policies and a working knowledge of applicable City policies

WORKING CONDITIONS:

+ Travel Requirements: May travel up to 5% during the year

+ Physical Demands: Must be able to lift up to 50lbs

+ Work Environment: This position requires work to be performed onsite at the theater in Jersey City, NJ and/or the Prudential Center/New Jersey Devils offices in Newark, NJ. Attendance at events taking place in the theater or meetings offsite, including but not limited to weekends and/or holidays may be required as an essential job function.

OUR BENEFITS:

+ Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)

+ Pretax Transportation Benefit

+ Generous parental leave policies

+ 401K (100% up to 5% is matched, after 1 year of service)

+ Unlimited Paid Time Off

+ 13 Paid Holidays

+ ½ Day Summer Fridays

+ Complimentary or Discounted Sports & Concert Tickets

+ On Site Fitness Rooms

+ Other League & Partner Discounts

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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Skills & Requirements