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Advancement Ambassador Coordinator

Salary

$23.00 - $24.00 Hourly

Location

College of Saint Benedict/Saint John's University - St. Joseph, MN

Job Type

Non-Exempt, Support Staff, PT, Benefit Eligible

Job Number

02111

Department

Institutional Advancement - SJU

Opening Date

10/24/2025

+ Description

+ Benefits

Position Summary

Institutional Advancement at Saint John’s University invites applications for a part-time (0.5 FTE), benefit-eligible position of Advancement Ambassador Coordinator.

The Advancement Ambassador Coordinator manages the Saint John’s University (SJU) Advancement Ambassador Program, a team of student employees who staff the call center, support Annual Giving fundraising efforts, and provide hospitality at significant campus events. The call center provides phone outreach to more than 20,000 alumni, parents, and friends of SJU on an annual basis. The position requires a combination of daytime and evening hours, with occasional work on weekends.

Institutional Inclusion Visioning Statement (https://www.csbsju.edu/deij)

The College of Saint Benedict (CSB) and Saint John’s University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.

CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visitCSBSJU (http://www.csbsju.edu/about) .

The posted wage represents CSB and SJU's good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidate's experience, qualifications, and skills, and may fall outside of the range indicated.

Responsibilities

Advancement Ambassador Management and Training

+ Recruit, hire, train, and supervise a staff of student Advancement Ambassadors, including a designated team of student supervisors serving as the program’s leadership group.

+ Manage daily operations of the Advancement Ambassador Program and the call center.

+ Provide ongoing professional development for Advancement Ambassadors.

+ Ensure a positive, energetic, and supportive work environment.

+ Share progress reports and provide additional coaching and training where necessary.

+ Partner with the Student Employment office to ensure timely and accurate completion of paperwork, timesheets, and evaluations.

Student Ambassador Call Center

+ Partner with the Director of Annual Giving and Annual Giving Office Coordinator to craft and execute a Student Fund solicitation plan with a focus on strategic segmentation of the constituent base.

+ Direct Advancement Ambassadors in making outreach calls to alumni, parents, and friends to:

+ Request financial contributions for Student Fund scholarships.

+ Express appreciation for past support.

+ Inform them of upcoming events, campus updates, and volunteer opportunities.

+ Develop creative strategies and adopt best practices for call center efficacy, based on research of other colleges and outside resources.

+ Analyze data to assess call center efficacy and progress toward goals.

+ Generate segmented lists for calling and texting campaigns from the Saint John’s CRM system.

Advancement Ambassador Events

+ Partner with Alumni Relations staff to schedule and train Student Ambassadors key alumni and campus events, including every home Saint John’s football game each season.

+ Supervise Advancement Ambassadors during key alumni events as needed.

Other duties and responsibilities

+ Assist the Director of Annual Giving with data analysis.

+ Participate in monthly Annual Giving team meetings and monthly Institutional Advancement departmental meetings.

+ Represent the Office of Annual Giving at events and meetings as needed.

+ Perform other duties as assigned.

Qualifications

+ Associate degree; bachelor's degree preferred.

+ Excellent oral and written communication skills.

+ Ability to effectively manage multiple priorities and adapt to changing demands with a positive attitude.

+ Excellent quantitative reasoning skills and the ability to analyze data in Microsoft Excel.

+ High degree of accuracy and attention to detail.

+ Able to coordinate and supervise student employees, fostering teamwork and group collaboration.

+ Able to work independently with minimal supervision.

+ Demonstrated discretion and commitment to confidentiality.

+ Ability to acquire an understanding of the character and educational mission of Saint John’s University and the College of Saint Benedict.

PHYSICAL REQUIREMENTS:

+ Requires working at a computer for extended periods, including typing, reading from a screen, and using various software programs essential for the role.

+ Occasionally required to lift or move items up to 10-15 pounds.

TRAVEL REQUIREMENTS:

+ Occasional travel between the campuses of the College of Saint Benedict and Saint John’s University.

To Apply

Applications are accepted online by clicking on "Apply." Candidates are asked to complete the application form and submit a cover letter and resume.

If you require an accommodation to participate in the SJU hiring process, please contact Human Resources at (320) 363-5500 [email protected] (https://www.schooljobs.com/careers/csbsju/jobs/3500507/[email protected]) .

It is the policy of SJU to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. Saint John's University also utilizes E-Verify as part of its onboarding process to confirm work authorization.

Saint John's University is an Affirmative Action/Equal Opportunity Employer. The College of Saint Benedict and Saint John's University are Affirmative Action/Equal Opportunity Employers.

Non-Benefit Eligible

Employer

College of Saint Benedict/Saint John's University, Order of Saint Benedict

Address

37 South College Ave

Saint Joseph, Minnesota, 56374

Phone

(320) 363-5500

Website

http://www.csbsju.edu/