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Start Date: ASAP

Reports to: Network Director of School Operations in Residence

About Prodeo

Prodeo Academy is a network of public schools serving the Twin Cities. It is a meaningful education solution closing the opportunity gap through data-driven instruction in a culture based on five core values: Perseverance, Respect, Integrity, Development, and Engagement. Shared expectations around these values enhance the opportunity for our scholars to reach their full potential. We are looking for team members committed to helping our students access greater opportunities, achieve future success, and contribute to the vitality of our community.

Purpose

The Enrollment and Family Partnership Specialist drives the growth and sustainability of the school by leading recruitment and enrollment efforts while fostering strong family partnerships. As a front-facing representative of the school, this role ensures that every family feels welcomed, supported, and well-informed throughout the enrollment process and beyond. By building relationships in the community and collaborating with school teams, the Enrollment and Family Partnership Specialist supports student recruitment, family retention, and ongoing engagement in alignment with the school's mission.

Core Responsibilities

+ Support outreach and recruitment efforts through grassroots canvassing, technological strategy,, tabling at community events, and partnerships with local organizations.

+ Problem-solve enrollment challenges through technological strategy, data analysis, and solutions-oriented work sessions.

+ Assist with the planning, logistics, and execution of enrollment events such as in-person and virtual tours, open houses, and enrollment days.

+ Call and follow up with prospective families, providing personalized assistance to guide them through the enrollment process.

+ Maintain accurate recruitment and enrollment data, using information to inform and refine strategy.

+ Collaborate with the Enrollment and Operations teams to provide excellent customer service for incoming and current families regarding registration, intent to return, and related processes.

+ Support communication between families and staff to strengthen recruitment, attendance, and retention.

+ Facilitate campus-based family engagement initiatives, including the Family Ambassador Program and parent-teacher groups.

+ Provide a warm, welcoming presence for all families and visitors, ensuring that school events are accessible and inclusive.

+ Help coordinate and host family events such as orientation, Pre-K night, parent-teacher conferences, and community gatherings.

+ Partner with leadership, teachers, and operations staff to align recruitment, enrollment, and family engagement with school priorities.

+ Share insights and trends from family and community interactions that inform broader school strategies.

+ Actively contribute to a culture of collaboration and continuous improvement across teams.

Qualifications

+ A bachelor's or associate's degree.

+ 1 to 2 years of experience working in a fast-paced office or educational environment, working with students, parents, and the community.

+ Experience in executing complex project logistics with a track record of strong results.

+ Strong attention to detail and desire to provide high-quality service.

Skills

+ Strong interpersonal and team-building skills.

+ Expert-level written and oral communication skills.

+ Demonstrated initiative and skills in relationship and community building, stakeholder engagement, cultural competence, communication, conflict resolution, creativity, problem-solving, decision-making, and time management.

+ Excellent organizational skills and consistency in meeting deadlines.

+ Demonstrated flexibility and experience in effectively solving challenging problems through a positive, collaborative approach.

+ Entrepreneurial outlook and commitment to Prodeo Academy's mission.

+ Familiarity with digital media platforms such as Facebook, Instagram, and YouTube.

+ Experience with database management and comfort with Office Suite or Google App Suite.

+ Strong preference for candidates with Somali, Spanish, Karen, and/or Kayah language skills.

*This is a 12-month role requiring evening and weekend work and flexibility in scheduling.

Compensation

Salary for this position is competitive and commensurate with experience. The base salary starts at $45K, with additional compensation based on experience and goal achievement.

Prodeo Academy is an equal opportunity employer. We do not discriminate on the basis of race, gender, ability, age, religion, sexual orientation, or national or ethnic origin. We are committed to hiring a diverse and multicultural staff and encourage applications from traditionally underrepresented backgrounds.