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Case Services Aide V Adult Protective Services

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Case Services Aide V Adult Protective Services

Salary

$47,995.74 - $55,195.10 Annually

Location

Westminster, CO

Job Type

Regular Full-time

Job Number

07215

Department

Human Services

Division

Children Adult & Family Services

Opening Date

10/24/2025

Closing Date

Continuous

Our Mission

To responsibly serve the Adams County community with integrity and innovation.

EEO

Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.

Position classification

Hybrid -- Job duties and expectations allow for onsite and remote work scheduled every week. Employees in this classification are regularly scheduled onsite one (1) to four (4) days per week based on the County needs and as determined by Department Director. Hybrid classified roles can be onsite more than the set minimum based on employee preference.

+ Description

+ Benefits

+ Questions

What Success Looks Like In This Job

Takes referrals of at-risk adult abuse, neglect, exploitation, and/or self-neglect from the community, either by telephone, in person from walk-in clients, via fax, or by mail. This position also determines initial eligibility for Health First Colorado (formally Medicaid), including Long Term Care. Delivers customer service in a professional and courteous manner. Communicates knowledge of community resources for food, clothing, legal assistance, medical care/assistance, etc.

Adams County Children and Family Services Guiding Principles

+ We believe in treating everyone with dignity and respect, valuing their input, and striving to do no harm.

+ Honoring all people’s unique expertise and perspectives includes collaboration, shared decision making, and providing a safe environment.

+ The best interest of children, families, and our community will always inform our approach, perspectives, and decisions.

+ Children and youth belong in families and have a right to sibling, family, and community connections.

+ Families have the inherent capacity to safely care for their children.

+ We hold ourselves and our system accountable to each other, our families, and our community.

Examples of Duties for Success

+ Obtains pertinent information including dates, names, addresses, and abuse, neglect, exploitation, and/or self-neglect allegations accurately.

+ Gathers detailed descriptions of the original allegations from the reporting party along with additional information related to abuse and neglect.

+ Delivers customer service in a professional and courteous manner.

+ Determines if callers have the right to information, according to the rules of confidentiality.

+ Communicates county and community resources for food, clothing, medical assistance and care, mental health, legal assistance, etc., to callers.

+ Collaborates and communicates with internal colleagues, community agencies, and reporting parties.

+ Models positive, professional behaviors for others; confronts behaviors in a non-judgmental, effective manner; deescalates crisis situations.

+ Processes Medicaid applications.

+ Assists supervisor and caseworkers as determined by unit needs.

+ Performs related duties and responsibilities as required.

Qualifications for Success

+ Ability to utilize communication and listening skills within the organization and with the community.

+ Ability to prioritize multiple tasks.

+ Ability to use various electronic systems, including CBMS, CAPS, and Microsoft Programs.

+ Ability to document accurate and professionally.

+ Ability to communicate clearly and concisely, both orally and in writing.

+ Ability to establish, maintain, and foster positive an harmonious working relationships with those contacted in the course of work.

More Qualifications for Success

Experience: Three (3) years experience determining eligibility in CBMS for Medicaid.

Education and Training:High school diploma or GED equivalent.

License or Certificate:Possession of, or the ability to obtain, a valid Colorado Driver's License.

Background Check:Must pass a criminal background check.

Ability to obtain, maintain, and ensure continued access to State and County systems in strict compliance with all applicable county and state regulations, policies, and user agreements.

Adams County complies with Colorado’s Job Application Fairness Act (“JAFA”). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant’s age, date of birth, or dates or attendance or graduation.

Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Clickhere (https://youtu.be/ILAvllPaGb4) to watch our video about why Adams County is an Employer of Choice!

Benefits You Expect:

+ AFLAC Supplemental Medical Insurance

+ Basic Term Life & Optional Term Life Insurance

+ Deferred Compensation Plan

+ Dental/Vision/Medical Plans

+ Generous Vacation/Sick leave

+ Long-Term Disability

+ Retirement Plan

+ Short-Term Disability

Plus some you might not expect:

+ Employee Assistance Program

+ Employee Fitness Center

+ Employee Health Clinics

+ Flexible Work Schedules

+ Recreation Center Discounts

+ Training & Tuition Reimbursement Programs

+ Wellness programs

+ Lactation friendly certified workplace

01

Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

+ Yes, I understand and agree

+ Yes, I understand but disagree.

02

Do you possess at least three (3) years experience determining eligibility in CBMS for Medicaid?

+ Yes

+ No

03

Do you possess a High school diploma, or GED equivalent?

+ Yes

+ No

04

Do you possess a valid Colorado's Driver's License, or the ability to obtain one within 30 days of hire?

+ Yes

+ No

Required Question

Employer

Adams County

Address

4430 S. Adams County Parkway, Suite C4000BBrighton, Colorado, 80601-8213

Website

http://www.adcogov.org/current-career-opportunities

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