"Alerted.org

Primary City/State:

Tucson, Arizona

Department Name:

Pre-Hospital Services

Work Shift:

Day

Job Category:

Facilities, Environmental Services, and Culinary

A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work®, prioritizes team members and strives to be the best place to work in health care.

The Prehospital Specialist is essentially the **bridge between the hospital and emergency medical services (EMS)** like ambulances, fire departments, and paramedics. Think of this person as the hospital's "EMS coordinator" who makes sure everything runs smoothly when emergency responders bring patients to the hospital.

Main Responsibilities

+ **Compliance & Regulations** : Ensure the hospital meets all state and federal requirements for emergency medical services

+ **Education & Training** : Teach hospital staff and EMS workers about protocols, procedures, prehospital

+ **Communication Hub** : Maintain radio and communication equipment so EMS can talk to the hospital

+ **Quality Control** : Review how well emergency care is being provided and identify areas for improvement

+ **Relationship Management** : Build and maintain good relationships with local fire departments, ambulance services, and other emergency providers

+ **Meeting Participation** : Attend various committee meetings at regional and state levels

+ **Problem Solving** : Address issues that arise between the hospital and EMS agencies

Work Schedule & Environment

+ **Flexible hybrid schedule** (mix of office and field work)

+ **Business hours focus** with options for:

+ 4 days/week (10-hour shifts)

+ 9-day rotation with every other Friday off

+ Standard 8-hour daily schedule

+ **Mobile position** - you'll travel to meet with EMS agencies

+ **Varied daily routine** depending on agency needs and meetings

Ideal Candidate Backgrounds

Educational Background:

+ **Minimum** : High school + relevant certifications

+ **Preferred** : Associate's degree or higher in EMS, public safety, healthcare, or related field

Required Certifications:

+ **ACLS** (Advanced Cardiac Life Support)

+ **PALS** (Pediatric Advanced Life Support)

+ **National Registry Paramedic** (strongly preferred)

Preferred Additional Qualifications:

+ EMS Instructor certification

+ ICS training (100, 200, 700, 800 levels)

+ DEA controlled substance knowledge

+ Emergency management familiarity

Skills & Qualities Needed

Technical Skills:

+ Strong understanding of emergency medical protocols

+ Knowledge of healthcare regulations and compliance

+ Radio communication proficiency

+ Computer skills for reporting and documentation

Soft Skills:

+ Excellent communication (written and verbal)

+ Teaching and training abilities

+ Conflict resolution

+ Public speaking

+ Flexibility and adaptability

+ Strong organizational skills

What Makes This Position Attractive

+ **High Impact Role** : Direct influence on regional and state EMS operations

+ **Variety** : No two days are the same

+ **Leadership Opportunities** : Potential for voting positions on regional/state committees (self driven)

+ **Professional Growth** : Multi-faceted experience in management, education, and regulation

+ **Community Connection** : Work directly with first responders and emergency services

+ **Autonomy** : Self-directed work with minimal direct supervision

+ **Meaningful Work** : Directly impacts patient care and emergency response quality

Who Would Thrive in This Role

This position is perfect for someone who:

+ Has a passion for emergency medical services

+ Enjoys building relationships and networking

+ Likes variety and problem-solving

+ Wants to influence EMS policy and procedures

+ Prefers a mix of office work and field visits

+ Values flexibility and independence

+ Has strong communication and teaching skills

**Note** : This role requires someone comfortable with travel, flexible scheduling, and the ability to work independently while maintaining strong relationships with multiple agencies and stakeholders.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position ensures that the organization is compliant with state health department requirements, policies and procedures of EMS/prehospital care.

CORE FUNCTIONS

1. Participates in hospital and medical staff meetings as required, including but not limited to AZ Emergency Medical Services (AEMS), diversion task force, police, fire, ambulance companies, urgent care centers, and skilled nursing facilities.

2. Maintains current knowledge of the JACHO, CMS, and state health department regulatory requirements. Serves as a resource for staff positions and clinical directors of emergency centers regarding regulations. Oversees Pre-hospital contracts for Compliance.

3. Completes and compiles the required and requested reports and record keeping as needed. Reports include but are not limited to EMS diversion reports and Ryan White reports.

4. May work with pre-hospital providers to coordinate or provide education which may include core and/or protocol competency, continuing education, and base station orientation.

5. Provides continuing education to staff and physicians as it relates to prehospital protocol and communication tools including radio competency and etiquette, including Emergency Management Resource System, patient tracking, program updates, bed count, and diversion. Oversees maintenance of communication equipment.

6. Provides appropriate follow-up for staff, physicians and EMS agencies. Oversees problem resolution process for identified issues.

7. Develops and implements Emergency Medical Services policy and procedures for Banner Health. Reviews policies and procedures annually.

8. Oversees Quality Management program as required by contracts. Conducts quality review of prehospital patient care and communication, including random tape review, for the standard of care protocol compliance and patient satisfaction.

9. Exhibits behaviors and actions which create a high level of patient/customer satisfaction, which contributes to positive patient/customer relations and which reflect respect for the patient's/customer's rights, needs and confidentiality. Demonstrates effective communication and human relations skills which promote harmony and teamwork. Presents behaviors and actions which maintain the hospital's credibility, integrity and positive image. Provides liaison contact between the medical center and the community resources.

MINIMUM QUALIFICATIONS

Must possess current ACLS and PALS certification.

Must possess a strong knowledge and understanding of emergency management as normally demonstated through at least 5 years experience of clinical leadership in an emergency department. Assumes responsibility for the safety of patients and customers. Requires strong oral and written communication skills. Must have working knowledge of EMS operations. Requires strong teaching skills. Exhibits flexibility and the ability to adapt to changes in the work environment or work schedule. Maintains strict confidentiality in accordance with all organizational policies.

PREFERRED QUALIFICATIONS

RN, Physician Assistant, Nurse Practitioner, or EMT/paramedic with emergency department experience preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability