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Microsoft’s Trusted Technology Group (TTG) plays a critical role in delivering on Microsoft’s mission in the era of AI as we help the company to build and deploy technology that is both trusted and trustworthy.

TTG currently seeks a highly capable Business Administrator to serve a critical role on our Business Enablement Team supporting the Digital Safety Unit and Office of Responsible AI. The successful candidate can work well both independently and collaboratively, has proven organization and communications skills, can handle multiple tasks and streams of work simultaneously, is oriented towards supporting team success, is detail-oriented, exercises sound judgement and discretion, and is effective navigating a fast-paced and often fluid landscape.

This role will report directly to the Chief of Staff, Trusted Technology Group.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We put our growth mindset to work as we execute on this incredible mission. We are the team who brings it all to life for the employee experience every day.

Responsibilities

Calendar Management and Meeting Logistics

+ Learns or provides calendar management and time planning support for managers. Learns and/or aligns calendar based on knowledge of manager's preferences and operating styles (e.g., personal needs, allocation to business priorities). Ensures preparation of meeting setting. Learns to manage ambiguous situations.

Cross-Functional Collaboration and Communication

+ Begins to develop lasting relationships with stakeholders across multiple organizations to enable their leader and/or team's work. Begins to communicate with external partners and audiences.

Discipline Growth and Development

+ Actively participates in the Business Support community. Contributes to their organization's culture. Continues to shadow and learn from others and leverages mentorship from other admins. Documents and shares top practices and insights.

Event Coordination and Logistics

+ Supports planning, coordination, promotion, and support for events. Assists with determining event needs and outcomes. May assist with and/or own creating event itinerary. Acts as a point of contact for events (e.g., changes). Addresses any preparatory setbacks and escalates to Business Support staff as needed. Contributes to post event close out (e.g., tracking event results/attendance, distributing post-meeting materials) under guidance of others. Contributes to team morale and building team dynamics.

Resource Management (Purchase/Expense Management)

+ Processes expense reports with full compliance of Microsoft policy.

Rhythm of Business (ROB)

+ Gains deeper understanding of rhythm of business (ROB), key stakeholders, and interdependencies within the business and recognizes patterns. Helps to execute on business cadence (scheduling/meeting logistics) around the ROB of the team and identifies patterns.

Travel Management

+ Provides travel arrangements using Microsoft tools (e.g., accommodations, transportation, security, group codes) for manager(s) and/or group. May create itineraries for daily activities and learns to maximize trip itineraries. Ensures required documents (e.g., immunization records, visas) are obtained for international travel. Follows travel policies and leverages guidance from Business Support colleagues as necessary.

Other

+ Embody our culture and values

Qualifications

Required Qualifications

+ 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management.

+ 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).

Preferred Qualifications

+ Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)

+ OR equivalent experience.

+ 2+ years experience serving as mentor to others.

+ 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).

+ Effective written, verbal and communication skills.

+ Proficiency in Outlook, Teams, Word, Excel, PowerPoint, Visio and SharePoint

+ Work successfully in a team environment, build effective working relationships inside and outside of the group, ability to navigate complex corporate organization and environment

+ Proven interpersonal, organizational & planning skills and time management

+ The ability to manage routine tasks proactively and effectively, prioritize own work and resources to complete projects on time as required, identifying and seeking ways to resolve issues should they occur

Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 1, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .