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Join our team as a Technology Risk & Controls Lead, specializing in stakeholder and client communications for Global Technology Control Assessments (GTCA). In this role, you will serve as a key liaison between assessment program leads across SOX, SOC, GLBA, PCI, and other global assessment programs, and our senior leadership, stakeholders and clients. Your support will include the timely coordination and distribution of persona-based status reports, business reviews, SOC bridge letters, and other regulatory communications, helping to ensure digital trust with our stakeholders so they can rely on security of assets and protecting sensitive information. You will foster transparent and tailored communications to help stakeholders and clients better understand assurance and compliance activities. Your proactive support includes coordinating and distributing persona-based status reports, business reviews, SOC bridge letters, and other regulatory communications - through these efforts, you will help build digital trust, enabling stakeholders to rely on the security of assets and the protection of sensitive information.

Job responsibilities

+ Coordinate and facilitate communications for Global Technology Control Assessments, ensuring messaging is aligned across SOX, SOC, GLBA, PCI, and global regulatory reviews

+ Serve as the primary point of contact for stakeholder and client inquiries related to control assessments and regulatory communications

+ Ensure clarity, consistency, and transparency in all communications by delivering unified messaging to senior leadership, stakeholders, and clients

+ Manage the timely publication and distribution of SOC bridge letters and other regulatory communications to support client assurance and compliance requirements

+ Publish persona-based status reports, business reviews, and tailored content to address the specific needs of each audience

+ Collaborate with assessment teams and business partners to gather relevant information and insights for communications

+ Support executive reporting and presentations related to control assessment status, findings, and remediation efforts

+ Contribute to the ongoing enhancement of communication processes, tools, and templates to improve stakeholder and client engagement

Required qualifications, capabilities, and skills

+ 7+ years of experience in communications, stakeholder engagement, or client relationship management within a large, complex organization

+ Broad understanding of technology and cybersecurity concepts and environments, with the ability to quickly learn new systems and frameworks

+ Experience in financial services or a highly regulated industry

+ Familiarity with technology control assessments and regulatory frameworks (SOX, SOC, GLBA, PCI, etc.) is preferred; willingness to learn and develop expertise on the job is essential

+ Experience supporting regulatory communications, such as SOC bridge letters and assurance documentation, is highly desirable

+ Exceptional written and verbal communication skills, with the ability to translate complex technical and regulatory information into clear, actionable messaging for diverse audiences including senior leaders, stakeholders, and clients

+ Proficiency in Microsoft Office Suite and communications platforms (e.g., SharePoint, Teams, email marketing tools)

+ Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment

+ Strong relationship-building skills and the ability to influence across functions and levels of the organization

+ Excellent organizational skills and attention to detail

+ Analytical thinking and problem-solving abilities

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Jersey City, NJ; $142,500.00 - $200,000.00 / year;