"Alerted.org

Support Center - Irving

The Staff Infrastructure Engineer will serve as a leader focused on infrastructure. You will be responsible to bridge to gap between business requirements and technological solutions for infrastructure.

Major Activities

+ Partner with IT leaders and peers to influence and define strategic technology direction, target state solutions, and develop technology roadmaps in partnership with IT leadership and other business unit leads.

+ Assist in defining the on-premises and cloud infrastructure aligned with Michaels IT strategy and growth into the global marketplace.

+ Lead systems design, development, and deployment, primarily focusing on business needs.

+ Facilitate organization change and promote best practices.

+ Support the infrastructure maintenance and operations, establish and enforce technology operations standards and processes, and advocate best practices.

+ Collaborate to develop and implement strategic plans for data-center operations, infrastructure architecture and engineering, monitoring capabilities for devices and applications.

+ Participate in the architectural and operational aspects of both transformational and keep-the-lights-on projects, including planning, resource allocation, risk management, and progress tracking.

+ Ensure projects are delivered on time and work with leaders to determine budget.

+ Work closely with cross-functional teams, including business stakeholders, project managers, and engineering professionals to ensure architectural alignment with project objectives and ongoing system management.

+ Assist in developing plans, procedures, and activities to support business recovery when problems occur, including backup and restoration procedures, vendor agreements, spare parts, data retention and restoration planning.

+ Stay updated on emerging technologies and trends, evaluating their potential for improving system efficiency, functionality, and long-term sustainability.

+ Ensure that execution of architectural decisions align seamlessly with organizational objectives.

Other duties as assigned

Minimum Education

+ Bachelor’s Degree in Computer Science, Information, or a related field, or equivalent experience.

Minimum Type of Experience the Job Requires

+ 6-7 years of experience in infrastructure architecture, design, and operation.

+ 3+ years of experience with infrastructure provisioning, configuration and security aspects of on-premises and cloud infrastructure.

+ Experience with Infrastructure as Code (IaC) tools

+ Experience with DevOps and Agile methodologies

+ Experience in enterprise infrastructure support and operations and ITIL standards

+ Strong understanding of software engineering principles and practices

+ Understanding of network routing and switching

+ Understanding of storage networks, shared and block devices

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (https://www.michaels.com/makerplace) , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit  www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c** **ustomers** **to create, innovate and be better together.

_Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL)._

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