• Central Operations Access Analyst

    Novant Health (Charlotte, NC)


    What We Offer

     

    Central Operations Access Analyst

     

    The role is responsible for providing analytical and operational support and acting as a liaison between various business units, medical group clinics, Central Operations, and NHMG leadership. The role will oversee Power BI dashboards related to Patient Access, including the maintenance, validation, and upgrades of said dashboards. They provide input into Power BI requirements and solutions to support operational activities, works closely with leadership to understand current and future needs, and is required to solve complex issues. The role serves as a subject matter expert of the operational data and context and data utilization in his/her business unit and has a passion for data and BI and analytics. They will support leaders throughout the medical group in education, interpretation, and operationalization of patient access related data. They will support Central Operations and leaders develop, train on, and implement new Power BI dashboards and reporting necessary to support operational projects and analyze operational effectiveness. The role will serve as the liaison between Central Operations and the Advanced Analytics Service team, maintaining collaborative relationships, working sessions, continuous feedback, and support of data governance. They must have effective communication, relationship management, and a spirit of collaboration. Responsible for the deliverables of assigned projects in project timeline defined.

     

    Schedule: Monday-Friday, 8:00AM-5:00PM

    Qualifications

    + Education: 4 Year / Bachelors Degree, required. Healthcare, Business, or related field. Graduate Degree, preferred. Healthcare, Business, or related field.

    + Experience: Three Years healthcare experience, required.

    + Additional skills required:

    + Embrace teambuilding and possess interpersonal relationship skills. Flexibility with a desire to drive change from an operational perspective.

    + Candidate must be comfortable working in settings that present vague project parameters and capable of identifying tangible outputs to reach project implementation.

    + Documented analytical skills: must be able to quickly absorb and process large amounts of data to reach sound operational and business conclusions.

    + Strong coordination, organizational, and computer skills. Excellent communication skills: must be able to elicit the real issues and be adept at presenting his/her ideas verbally and in writing.

    + Ability to function effectively in an environment with multiple and fluctuating priorities; successfully manage multiple priority projects simultaneously; and take direction from, or support, multiple leaders.

    + Decision-making, project leadership and consultation skills.

    + Ability to be a team player, contribute to a positive working environment, and demonstrate initiative, ownership and accountability.

    + Knowledge of healthcare environment as it relates to physicians, medical group practice, hospitals, ancillary services and insurance/managed care.

     

    Job Opening ID

     

    122544