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The Head of Business Execution acts as the central integrator and planning partner for Citi Wealth Marketing. This role ensures that the function operates with clarity, cohesion, and accountability — helping the leadership team set priorities, track performance, and communicate effectively across the organization.

Sitting at the intersection of operations, planning, and internal strategy, this leader drives alignment across marketing verticals and with business partners. They own the development of key narratives, dashboards, and presentation materials that articulate our goals, impact, and progress to stakeholders. They also serve as the architect behind internal coordination — ensuring that the marketing team is well-informed, connected, and focused on what matters most.

The ideal candidate is a highly structured thinker, a compelling communicator, and an operator who can turn strategy into execution. They should thrive in dynamic environments and be passionate about creating transparency and rhythm within fast-moving teams.

Responsibilities:

+ Lead strategic planning processes, including annual planning, QBR updates, and business reviews.

+ This senior leader will own the product profit and loss (P&L) and will lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing. In addition, this role and his/her team will own and drive all digital capability acceleration efforts/projects to provide new, best-in-class digital features and capabilities.

+ Drive integration across marketing sub-teams, ensuring coordination of campaigns, initiatives, and organizational priorities.

+ Manage internal team cadences, including leadership meetings, communication calendars and event planning.

+ Partner with HR, Finance, and Operations to support headcount planning, budget alignment, and employee experience.

+ Accountable for business economics, outcomes and roll out of digital acceleration efforts including the development and tracking of Key Performance Indicators (KPIs) to measure business impact and P&L management and tracking against targets.

+ Establish governance of all initiatives including continuous communication with partner business organizations, as well as compliance and legal departments, to ensure all products are within guidelines and standards and appropriately mitigate risk.

+ Recommend and influence digital product strategy at senior management levels in the organization.

+ Analyze product trends on a national level to target new customers, outside the traditional Citi footprint, and identify potential sales opportunities in order to stay ahead of Citi’s competitors and produce new growth streams.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

+ 15+ years experience

+ Accomplished change leader, can execute flawlessly in ambiguous and changing environments and demonstrates both a flexible and resilient approach

+ Must possess vision and passion for the transformation of the consumer banking business, with high energy

+ Managerial experience

+ Exceptional communication, presentation, and coordination skills.

+ Significant relevant experience driving strategy and execution of digital products, client segments, channel distribution, and customer experience in the retail banking/financial services space

+ Demonstrated ability to work collaboratively across multiple stakeholders and organizations – pushes self and colleagues to higher levels of performance by actively listening and engaging in constructive dialogue.

+ Treats people with respect and assumes the intentions of others are based on common purpose and shared goals

+ Demonstrated ability to manage and drive large scale, complex business initiatives –taking initiatives from concept to execution.

+ Ability to balance strategic thinking with process-oriented execution, with a high attention to detail and quality on both internal teamwork and external products delivered to the market

+ Strategic, analytical, and systematic thinker who consistently pushes the status quo and constructively challenges the team to drive change and continuous improvement and innovation

Education:

+ Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Key Competencies

+ Structured, strategic thinker.

+ Highly organized and execution-oriented.

+ Excellent communicator and storyteller.

+ Collaborative and solution-driven.

+ Trusted partner to leadership.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Management

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 03, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.