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Role Overview

The Senior Executive Assistant is a critical partner to the Digital & Analytics senior leadership team, providing high-level administrative support, acting as a thought partner, trusted confidant, and professional problem solver. This role requires navigating a dynamic environment, reprioritizing needs, maintaining confidentiality, and proactively anticipating the needs of the Chief Digital & Analytics Officer. The Senior Executive Assistant builds effective relationships across the organization and demonstrates sound judgment, discretion, and professionalism.

Key Responsibilities

Perform diversified, complex, and sensitive/confidential administrative duties for the Chief Digital & Analytics Officer and other senior leadership, utilizing broad experience and knowledge of organizational policies and practices.

Build effective relationships with internal partners, demonstrating a high degree of professionalism with stakeholders, including but not limited to, peer executive assistants, technical support, internal communications, travel/aviation, and corporate real estate.

Collaborate closely with the Chief of Staff & Operations Office team leads to minimize gaps and streamline support for the Digital & Analytics organization.

Manage complex scheduling and calendaring, including last-minute changes, prioritization, and cross-enterprise meetings.

Organize and coordinate internal and external meetings, including logistics, technology needs (Zoom, Webex, Teams, Skype), virtual Q&A, surveys, and distribution of materials.

Attend staff meetings to record minutes, track takeaways, follow up on action items, and manage invitations for guest attendees.

Plan and coordinate onboarding and offboarding activities for employees and contractors reporting to the Chief Digital & Analytics Officer.

Prepare and settle travel arrangements and expense accounts, including use of online booking tools and expense systems (e.g., Concur), and design thorough travel experiences and logistical plans for routine travel and events hosted by the Chief Digital & Analytics Officer.

Order equipment and supplies, support department space planning, and coordinate with real estate and technology partners.

Develop correspondence (letters, memos, emails), create Excel spreadsheets, prepare PowerPoint presentations, and miscellaneous reports as needed.

Publish and maintain department and leadership team distribution lists, SharePoint access, and other communication channels (WebEx, text, etc.).

Manage department vendor payment activities, track and approve invoices, and assume delegate responsibilities for travel and expense entry for the department head and Chief Digital & Analytics Officer in various applications (e.g., Workday, Cigna Standout).

Lead or support team-wide projects/programs, such as team-building events, philanthropy, or other initiatives as needed.

Secure help desk support as needed to resolve technical issues.

Manage or diffuse issues appropriately, displaying good judgment and decision-making ability.

Qualifications

10+ years of progressively responsible administrative, executive assistant, or project management experience.

Experience supporting senior leaders in a Fortune 500 company (preferred).

Collaborative team player, able to build and maintain a team-based environment and work closely with employees at all levels.

High level of interpersonal skills to handle sensitive and confidential situations.

Expert skills in Microsoft applications (Word, Excel, PowerPoint, Outlook) and meeting platforms (Zoom, Webex, Teams, Skype).

Willingness to engage Copilot and expand AI skills.

Excellent verbal and written communication skills.

Impeccable organizational skills; ability to manage multiple tasks in a fast-paced environment.

High degree of integrity, accountability, and attention to detail.

Ability to work independently, exhibit sound judgment, and maintain confidential information.

Demonstrated flexibility, ability to adjust priorities, and a solutions-oriented mindset.

Proactive, able to anticipate the needs of the team and leaders.

Experience supporting a virtual workforce and building effective networks.

Technically proficient with audio/voice equipment, mobile and desktop devices.

Preferred Competencies

Organizational and interpersonal savvy

Collaboration

Managing ambiguity and complexity

Resourcefulness

Learning agility

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._