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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Ascent Private Capital Management is a leading player in the ultra-high-net-worth financial services industry, dedicated to helping our clients and families achieve their financial goals. The Family Office Operations Associate provides operational and administrative support for Ascent clients, ensuring accurate execution of fiduciary responsibilities, billing processes, and compliance requirements. This role involves managing client onboarding, relationship transfers, and specialized tasks such as Reg 9 reviews, tiered fee schedules, and billing reconciliation.

Key Responsibilities:

Client Relationship & Onboarding

+ Coordinate **relationship transfers** between internal teams.

+ Manage **client onboarding for banking services** , ensuring proper documentation and compliance.

Operational & System Support

+ Provide **Treasury Management/SinglePoint** ongoing maintenance support to clients.

+ Execute **coding cleanup** for accurate book of business reporting.

+ Manage **DocuSign workflows** for client documents.

+ Maintain **Salesforce and RPMS relationship grouping** for accurate client hierarchy and reporting.

Financial Management & Billing

+ Support **Bill Pay services** , including tracking approvals, scheduling payments, and reconciliation.

+ Administer **tiered fee schedules** , ensuring correct application across accounts.

+ Oversee **Family Office Services billing** , including invoice generation, payment tracking, and reconciliation.

+ Perform **WIP/INPOC GL reconciliation** to ensure general ledger use is appropriate.

+ Provide **QuickBooks support** for client accounting needs.

+ Support clients with **monthly fixed asset** reconciliations.

Compliance & Regulatory

+ Conduct **Reg 9 reviews** for fiduciary accounts, ensuring compliance with regulatory standards.

+ Maintain audit-ready documentation for all compliance activities.

Skills & Competencies:

+ 3–5 years of experience in family office operations, fiduciary services, or wealth management.

+ Proficiency in Microsoft Office Suite and internal systems (Salesforce, RPMS, TM/SinglePoint, QuickBooks).

+ Detail-oriented with strong organizational and analytical skills.

+ Self-motivated, results-oriented, and able to work independently.

+ Strong analytical and problem-solving skills with a focus on data-driven decision-making.

+ Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

+ Excellent communication and interpersonal skills for client and internal team interactions.

+ Accounting degree or 2+ year's experience bookkeeping is desired

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $71,400.00 - $84,000.00

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.