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PERMIT TECHNICIAN AIDE

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PERMIT TECHNICIAN AIDE

Salary

$20.40 - $21.54 Hourly

Location

Houston, TX 77002

Job Type

Full Time

Job Number

37451

Department

Houston Public Works

Opening Date

10/27/2025

Closing Date

11/9/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

POSITION OVERVIEW

Accepting Applications from: All Persons Interested

Division/Section: Houston Permitting Center/Sign Administration

Reporting Location : 1002 Washington Avenue

Workdays & Hours : Monday – Friday, 8:00 am – 5:00 pm

*Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Under direct supervision, performs technical and paraprofessional work involved in the acceptance, review and dissemination of a wide variety of permit applications and building plans from the public. Provides routine permit-related information to the public on building permit requirements, codes and inspection procedures.

+ Receives and reviews permit applications and building plan documentation to ensure all required materials are included for the plan review process.

+ Provides routine information to the public via phone calls and emails regarding the requirements for obtaining and processing a variety of permits.

+ Assists the public in the completion of forms and applications as needed.

+ Researches and communicates the status of permits to applicants.

+ Records, logs, compiles and maintains various permit related files, data, documents, plans and reports.

+ Assists with Plans Library operations.

WORKING CONDITIONS

The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials up to 10 pounds. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. The individual has discretion about walking, standing, etc.

This is a Houston Public Works Emergency Management position at the Tier III Level.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or a GED.

EXPERIENCE REQUIREMENTS

Six months of customer service or general clerical/administrative experience are required.

LICENSE REQUIREMENTS

None

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED: None

However, the department may administer a skills assessment evaluation.

SAFETY IMPACT POSITION: No

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 13

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting:

http://agency.governmentjobs.com/houston/default.cfm or call 832-393-6015.

If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

+ Medical

+ Dental

+ Vision

+ Wellness

+ Supplemental Insurance

+ Life insurance

+ Long-term disability

+ Retirement pension

+ 457 deferred compensation plan

+ Employee Assistance Program

+ 10 days of vacation each year

+ 11 city holidays, plus one floating holiday

+ Compensable Sick Leave

+ Personal Leave

+ Flexible schedules

+ Hybrid-Telework for eligible positions

+ Professional development opportunities

+ Transportation/parking plan

+ Section 125 pretax deductions

+ Dependent Care Reimbursement Plan

+ Paid Prenatal, Parental and Infant Wellness Leaves

+ Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Please select your highest level of education.

+ Less than a High School diploma/GED

+ High School diploma/GED

+ Associate degree

+ Bachelor's degree or higher

02

Which best describes your VERIFIABLE customer service or general clerical/administrative related experience?

+ No experience

+ Less than 6 months

+ 6 months but less than 1 year

+ 1 year or more

03

Are you a current employee at the City of Houston?

+ Yes

+ No

04

How many years of experience do you have with answering multi-line phones and routing calls?

+ No experience

+ Less than 1 year

+ 1 to 2 years

+ 2 to 3 years

+ 3 to 4 years

+ 5 years or more

05

How many years of experience do you have scanning documents?

+ No experience

+ Less than 1 year

+ 1 to 2 years

+ 2 to 3 years

+ 3 to 4 years

+ 5 years or more

06

Please rate your experience using Microsoft Word.

+ No experience

+ Basic Microsoft Word: open, create, save and modify documents, format the documents for printing, using the printer menu to preview documents before they are printed and print the pages, change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

+ Intermediate Microsoft Word: using Mail Merge in Word to personalize business letters for an entire mailing list or creating posters and other graphics-heavy documents in Publisher, create mailing labels, insert footnote and end note, create bookmark, insert a cross reference to a bookmark, insert a link into a document, design and create a simple form, save form as template, enable revision tracking in a document, accept or reject revision, protect a revision from modification by others, compare two documents side by side, combine two documents into one, insert and delete a comment into a document.

+ Advance Microsoft Word: use mail merge to create documents, recipient lists, insert fields, prepare and existing list for use in mail merge, delete items that you have performed (copy chart and title and paste), replace check box with symbol, print out checklist and check the appropriate boxes, import subdocument, split document into two documents, create a table.

07

Please rate your experience using Microsoft Excel.

+ No experience

+ Basic Microsoft Outlook: organize emails, address multiple recipients, calendars, contacts, tasks, and to-do lists, set appointments, store information from contact list, modify email options, set out of office rules, scheduling a meeting and booking meeting resources, search email folders for message, search calendar, contacts and tasks, creating a personal folder, moving and renaming a subfolder.

+ Intermediate Microsoft Outlook: Outlook include knowing how to create address books and set up auto-responders for when you are out of the office or on vacation. create a custom toolbar, customize menu bar, delete custom toolbars and resetting the menu bar, observing customizable options, changing the startup folder, customizing the quick access toolbar, customizing reading pane, changing to-do bar option, creating a group, creating a shortcut, using address book, creating secondary address book, apply and remove message filters, using cached exchange mode.

+ Advance Microsoft Outlook: creating and managing data files, using mailbox cleanup, archiving mail messages manually and automatically, restoring archived messages, saving a copy of a sent message, creating and working with notes, creating journal entries automatically and manually, opening and modifying a journal entry, granting and removing folder sharing permissions.

08

Please rate your experience using Microsoft Outlook.

+ No experience

+ Basic Microsoft Outlook: organize emails, address multiple recipients, calendars, contacts, tasks, and to-do lists, set appointments, store information from contact list, modify email options, set out of office rules, scheduling a meeting and booking meeting resources, search email folders for message, search calendar, contacts and tasks, creating a personal folder, moving and renaming a subfolder.

+ Intermediate Microsoft Outlook: Outlook include knowing how to create address books and set up auto-responders for when you are out of the office or on vacation. create a custom toolbar, customize menu bar, delete custom toolbars and resetting the menu bar, observing customizable options, changing the startup folder, customizing the quick access toolbar, customizing reading pane, changing to-do bar option, creating a group, creating a shortcut, using address book, creating secondary address book, apply and remove message filters, using cached exchange mode.

+ Advance Microsoft Outlook: creating and managing data files, using mailbox cleanup, archiving mail messages manually and automatically, restoring archived messages, saving a copy of a sent message, creating and working with notes, creating journal entries automatically and manually, opening and modifying a journal entry, granting and removing folder sharing permissions.

09

Please rate your experience using Microsoft Teams.

+ Basic

+ Intermediate

+ Advanced

10

Which languages do you speak, read and write fluently?

+ Spanish

+ Korean

+ French

+ Mandarin

+ Other

11

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

+ Yes

+ No

Required Question