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American Dream (https://www.americandream.com/) , developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail, and dining, comprising more than 3 million square feet just minutes away from New York City in East Rutherford, New Jersey. American Dream (https://www.americandream.com/) is home to leading attractions, including DreamWorks Water Park (https://www.americandream.com/venue/dreamworks-water-park) , Nickelodeon Universe Theme Park (https://www.americandream.com/venue/nickelodeon-universe) , LEGOLAND Discovery Center (https://www.americandream.com/venue/legolanddiscoverycenter) , SEA LIFE Aquarium, (https://www.americandream.com/venue/sealifeaquarium) Big SNOW Ski Hill , Dream Wheel (https://www.americandream.com/venue/dreamwheel) – a 300-foot observation wheel overlook the NYC skyline, as well as attractions debuting soon such as The Game Room Powered by Hasbro (https://www.americandream.com/venue/the-gameroom) and G.I. Joe Laser Tag (https://bookings.gameroomad.com/package/GI%20JOE%20BATTLE%20STATION) . American Dream (https://www.americandream.com/) ’s immersive luxury shopping and dining experience – The Avenue (https://www.americandream.com/the-avenue) – features Saks Fifth Avenue (https://www.americandream.com/venue/saks-fifth-avenue) , Hermès (https://www.americandream.com/venue/hermes) , Saint Laurent (https://www.americandream.com/venue/saint-laurent) , Dolce & Gabbana (https://www.americandream.com/venue/dolce-gabbana) , Carpaccio (https://www.americandream.com/venue/carpaccio) , a fine-dining Italian restaurant, and much more. The retail collection is further expanded with flagship locations for Aritzia (https://www.americandream.com/venue/aritzia) , H&M , PRIMARK (https://www.americandream.com/venue/primark) , Uniqlo (https://www.americandream.com/venue/uniqlo) , Sephora (https://www.americandream.com/venue/sephora) and Zara (https://www.americandream.com/venue/zara) ; as well as the Toys R Us (https://www.americandream.com/venue/toysrus) global flagship, the only standalone location in the U.S, and the world’s first and only “candy department store,” IT’SUGAR .

For more information on American Dream (https://www.americandream.com/) , visit www.americandream.com or find us on Instagram @americandream (http://www.instagram.com/americandream) and TikTok @americandream_official (https://www.tiktok.com/@americandream\_official) .

Key Objective(s):

The main purpose of the Vice President of Operations is:

To ensure American Dream guests, tenants and team members have a positive and safe shopping, entertainment and employment experience.

To provide proven and effective technical leadership for the facilities maintenance (interior and exterior), building engineering/electrical, fire/life safety, waste-handling, vertical transportation docks/logistics, housekeeping, ride and waterpark maintenance departments of the American Dream property.

To provide American Dream with the vision and leadership of technical and facilities operations to enhance efficiency, stability and profitability of the company.

Ensure cross functional departments are supported, operate smoothly and can meet company objectives and seamless delivery of the American Dream experience.

Primary Responsibilities:

+ Provide managerial direction and control of departmental activities; plans, directs, and reviews the activities and operations of the department; provides leadership and support directly and through subordinate managers, supervisors and department staff.

+ Organize, direct and oversee the efforts of subordinates to meet the goals of the organization and provide on-going review and feedback with focus on internal growth and organizational stability.

+ Direct and coordinate activities within the department to maintain or improve the services provided to tenants, guests, and other departments.

+ Provide effective leadership and focus on energy management, BMS/BAS. This includes improving efficiencies and operations of all mechanical, electrical and lighting systems.

+ Manage all utility contracts and expenses and ensure the property has optimal rates for electric, gas, waste and water in the New Jersey market and a reliable service from each provider.

+ Manage landlord delivery of utilities to tenants which includes oversight of all delivery equipment and metering systems and accurate recording for billing purposes and coordinate with finance.

+ Establish and manage internal policy, protocols and procedures as related to property, general liability and workers comp insurance programs, with overall goal of reducing risk exposure and related expenses for the property.

+ Effectively develop and manage departmental annual budgets, expenses, P&L and contracts for operations including repairs, maintenance and capital expenditures.

+ Research, recommend and implement new net profit programs which significantly impact the center (i.e. reduce expenses, improve standards, or increase profitability). This will include reducing expenses through mechanical and electrical efficiency capital recommendations and implementation.

+ Ensure effective use of AI tools (Chat GPT/Co-Pilot, etc.) by entire operations team for learning, problem solving and decision making with an emphasis on improving operations, efficiency and reducing expenses.

+ Oversee and manage the cleanliness of the facility.

+ Ensure external operations vendors are adhering to contract commitments, including full completion. closeout and timely invoicing.

+ Manage the logistics of the center including the docks, the waste and recycling programs.

+ Ensure operational teams are properly utilizing and managing logbooks for work order tickets, OSHA compliance, DCA compliance and other regulatory agency compliance needs.

+ Establish and manage a proactive preventative maintenance program for the center.

+ Works closely with the construction and development teams to ensure project completion in a safe manner.

+ Support events and group sales by assisting with operational needs to execute property wide events.

+ Review and analyze government projects and regulations that impact the property.

+ Assure compliance and documentation requirements with building regulations administered by local/national governments and insurance.

+ Manage and coordinate responses to emergency situations as required.

+ Gather and analyze management information for presentation in variety of formats.

+ Regular, reliable, and consistent operational presence and support which includes a rotation of weekends and holidays.

+ Additional duties as assigned.

Desired Qualifications:

+ Bachelor's degree from an accredited institution in Facilities Management, Building Construction and Engineering, Architecture, or related field with 8-10 years commercial building operations management experience to include knowledge of: building materials and construction techniques, construction documents including blueprints, mechanical and electrical design and operation, automated building management systems, life/safety systems and utility services.

+ Working with local and state agencies related to property operations

+ Demonstrated skills in commercial property financial management, negotiations of service and contract agreements with contractors and service providers.

+ Experience with building operation and service in a northern climate.

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Job Details

Job Family AD

Pay Type Salary

Hiring Min Rate 160,000 USD