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Director, Digital Business Integration

Requisition ID:

71820

Date:

Oct 27, 2025

Location:

Exton, Pennsylvania, US

Department:

Digtl & Transfrmtion

Description:

_This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week at Exton, PA. This position offers relocation assistance_

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

+ This position will join a team of transformation leaders to streamline processes and harmonize systems, while enhancing data governance across multiple platforms. The role collaborates closely with business units to align their objectives with West’s technology strategy, which focuses on enabling a secure and sustainable digital infrastructure. This involves eliminating the proliferation of disconnected technology deliveries and ensuring consistent, structured execution.

+ As Director, Digital Business Integration for **Corporate Functions (HR, Legal, HSE, Finance, and Corporate Development)** , this leader will serve as a strategic partner and liaison; bridging business needs with technology solutions, while driving alignment, consensus, and adoption across global functions.

Essential Duties and Responsibilities

+ **Align business and technology strategies** to enable faster, more effective deployment of digital solutions primarily for West's Corporate Functions.

+ **Standardize and harmonize processes and data** across functions and regions, creating a single source of truth and significantly reducing operational complexity.

+ **Provide independent focus on optimization and efficiency** , minimizing the impact of functional silos and avoiding day-to-day operational distractions.

+ **Enhance agility and responsiveness** , enabling faster adaptation to organizational changes, market dynamics, and business needs.

+ **Shape and execute West’s digital strategy** , ensuring alignment between enterprise transformation goals and the evolving technology landscape, while driving innovation in support of business priorities.

+ **Partner with leaders across HR, Legal, HSE, Finance, and Corporate Development** to ensure technology investments deliver measurable value and are fully integrated into functional strategies.

+ **Act as a champion for process discipline, data governance, and risk management** ; ensuring compliance with global standards while enabling flexibility for local needs.

Additional Responsibilities

+ Manage a team of around five resources with expertise in digital finance, procurement, and human resources.

Education

+ Bachelor's degree in business administration, accounting, information systems, or related fields, or equivalent experience

Work Experience

+ Minimum 10 years of experience in project execution, process design, and/or systems implementation

+ Experience with SAP (S/4HANA preferred), specifically with Financial Accounting, Controlling, and Human Capital Management modules.

+ Experience in the integration of SAP FICO module with HR Systems.

+ Experienced business partner with a strong track record of collaboration with C-level executives

Preferred Knowledge, Skills and Abilities

+ Strong knowledge of and experience with leading practice budgeting, forecasting, analytics, and accounting principles for the typical business processes of a Life Sciences manufacturing company (Order to Cash, Procure to Pay, Record to Report, Hire to Retire, etc.).

+ Ability to manage change effectively, including strong interpersonal communication skills that can be adapted to various levels of the organization.

+ Experience with Agile project management framework, including setting goals, creating sprint plans, tracking progress, and holding teams accountable for timely delivery.

+ Experience and/or training in Generative Artificial Intelligence and Machine Learning, SAP BW/BI, Microsoft Power BI, and other tools in the Microsoft Fabric Platform or similar tools for process automation.

+ Ability to lead cross-functional teams collaboratively, encouraging resilience and maintaining a positive mindset.

+ Comfort with ambiguity and the ability to logically structure issues and recommend best practice solutions.

+ Mindset focused on continuous learning to maintain knowledge of industry trends, new technologies, and evolving best practices.

+ Support the legal team’s IT needs, including compliance-focused solutions, secure document management, and data governance processes that strengthen risk management and audit readiness.

+ Drive user adoption of digital tools and platforms by building strong partnerships with business stakeholders, promoting collaboration, and ensuring that solutions are practical, intuitive, and value driven.

Additional Requirements

+ Use of written and oral communication skills

+ Read and interpret data, information, and documents

+ Observe and interpret situations, analyze and solve problems

+ Ability to make independent and sound judgements

+ Must maintain the ability to work well with others in a variety of situations

+ Must be able to multi-task, work under time constraints, solve problems, and prioritize activities

+ Position operates in a professional office environment. May sit or stand for extended periods of time

+ This role routinely uses standard office equipment such as computers, phones, and photocopiers

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

\#LI-DJ1 #LI-HYBRID

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.