• Onsite Customer Service Representative

    Adecco US, Inc. (Fremont, MI)


    **Adecco** is seeking a detail-oriented and experienced **Customer Service Rep** to supports the team and all brands within the scope of the team. As a Coordinator, Contact Center Customer Service, you serve as the voice of the brand to engage with consumers and respond to inquiries, complaints and praise.

    + **Pay Rate** : $ 14.93/hr

    + **Shift** : Start times vary from 10am - 2:30pm for full 8 hour shift & weekend rotations

    + **Training Shift:** Monday – Friday 8:30am – 5:00pm for approximately 5 to 6 weeks

    + **Location:** On-site in Fremont, MI

    Responsibilities:

    + Phone channel focused with the ability to flex to e-mail, live chat, SMS text, eCommerce, and ratings and reviews as needed.

    + Foster consumer loyalty while driving sales and market share through exceptional customer service, expert advice, nutrition and product education, and personalized solutions.

    + Facilitate and support eCommerce initiatives and product transactions

    + Process quality incidents in accordance with FDA and requirements.

    Qualifications:

    + High School Diploma or GED

    + Strong communication (both verbal and written) and interpersonal skills

    + Computer and/or systems knowledge

    + Problem solving skills

    + Customer service skills.

     

    Why Work with Adecco?

     

    + Payday every Friday.

    + Upskilling opportunities through the Adecco Aspire Academy.

    + Potential for permanent hire with the client.

    + Dedicated onboarding specialist.

     

    This position is managed by one of Adecco’s National Recruitment Teams, not your local Branch. To be considered, please follow the application instructions provided.

     

    Interested? APPLY NOW for immediate consideration!

     

    **Pay Details:** $14.93 per hour

     

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

    + The California Fair Chance Act

    + Los Angeles City Fair Chance Ordinance

    + Los Angeles County Fair Chance Ordinance for Employers

    + San Francisco Fair Chance Ordinance

    **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.