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Description Senior Benefits Specialist We’re seeking a Senior Benefits Specialist for a contract opportunity to lead and support our global benefits and leave of absence (LOA) programs. This role is ideal for a experienced professional with 5–7 years of hands-on experience, advanced Workday proficiency, and a strong analytical mindset. You’ll be instrumental in managing complex cases, driving operational excellence, and ensuring compliance across diverse employee populations.

Key Responsibilities

Complex Benefits Administration & Escalations (35%) Act as the primary escalation point for high-impact employee cases (e.g., high-cost claims, eligibility exceptions). Interpret policies for unique scenarios and collaborate with carriers/brokers to resolve issues. Ensure accurate processing of complex enrollments, life events, and terminations in HRIS and benefits platforms. Open Enrollment (OE) Leadership (20%) Lead OE configuration, testing, and defect tracking in HRIS/benefits systems. Coordinate cross-functional efforts with Payroll, HRIS, IT, and Communications. Manage final reconciliations and ensure accurate payroll deductions post-enrollment. Data Integrity, Audits & Reporting (15%) Design and execute recurring audits (e.g., eligibility, deductions, EDI timing). Investigate discrepancies and implement preventive controls. Build advanced reports and dashboards to deliver actionable insights to leadership. Leave of Absence (LOA) Case Management (10%) Oversee complex LOA scenarios in partnership with vendors. Ensure accurate benefits and payroll handling throughout leave stages. Facilitate ADA interactive processes with HRBPs and managers. Invoice Reconciliation & Payroll Alignment (5%) Resolve variances and retros; align carrier invoices with HRIS and payroll cycles. Collaborate with Finance on monthly close and documentation. Employee Communications & Training (5%) Develop targeted communications, guides, and FAQs for employees and managers. Deliver training sessions and support benefits education initiatives. Vendor Management & Issue Resolution (5%) Monitor vendor SLAs and service quality; lead resolution efforts for systemic issues. Escalate trends and recommendations to Benefits Manager and broker. Process Documentation & Continuous Improvement (5%) Maintain and enhance SOPs and process maps. Mentor junior team members and promote best practices. Requirements Qualifications & Skills

3–6+ years of experience in benefits and LOA administration, with a focus on complex case resolution and OE operations. Advanced proficiency in Excel/Google Sheets (e.g., XLOOKUP, pivot tables, error checks). Strong expertise in HRIS/benefits platforms, including configuration and testing. Familiarity with ERISA, ACA, COBRA, HIPAA, FMLA, ADA/ADAAA, and multi-state leave laws. Proven ability to manage cross-functional workstreams and resolve issues efficiently. Exceptional attention to detail, confidentiality, and communication skills. Self-starter with a proactive, solutions-oriented approach in a fast-paced environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .