• Dispatcher

    Robert Half Office Team (Allentown, PA)


    Description

    Robert Half is seeking a dispatcher to join a local and reputable organization. This role requires excellent communication, organization, and problem-solving skills. Whether overseeing workflows, routing schedules, or handling service inquiries, you’ll be at the heart of operations—making you a key player in delivering exceptional solutions every day.

    Key Responsibilities:

    + Coordination and Scheduling: Develop and manage daily routes for drivers, technicians, or service teams, maximizing efficiency and timeliness.

    + Communication: Serve as the primary point of contact for field staff and customers, effectively communicating updates, instructions, and resolving inquiries as needed.

    + Issue Management: Address service disruptions or emergencies promptly, ensuring the best resolution for all parties involved.

    + Documentation and Reporting: Maintain accurate records of schedules, updates, and service requests using software tools or manual tracking as necessary.

    + Quality Assurance: Ensure proper routing and adherence to protocols to meet customer satisfaction and operational goals.

    Requirements

    Qualifications:

    + High school diploma or equivalent required; additional education or certifications in logistics preferred.

    + Previous experience in dispatch, logistics, or similar roles is a plus.

    + Excellent verbal and written communication skills.

    + Strong organizational skills and ability to multi-task effectively under pressure.

    + Proficiency in dispatch software and tools, with a familiarity in MS Office Suite (Word, Excel, Outlook).

    + Ability to problem-solve and make quick decisions in a fast-paced environment.

     

    Apply online today!

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .