• Training Specialist

    CAI (Washington, DC)


    Training Specialist

    Req number:

    R6504

    Employment type:

    Full time

    Worksite flexibility:

    Hybrid

     

    Who we are

     

    CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

    Job Summary

    We are looking for a motivated Training Specialist ready to take us to the next level! If you have at least 2 years of experience with Trapeze and/or HASTUS systems and are looking for your next career move, apply now.

    Job Description

    We are looking for a **Training Specialist** to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system. This position will be **full-time** and **hybrid in Washington DC.**

    What You'll Do

    + Technical Trainer to design, develop, and deliver IT training for the migration from Trapeze to HASTUS system

    + Supporting Bus and Rail daily operations during the 24-month Trapeze to HASTUS upgrade initiative

    + Training Methods: Includes classroom sessions, CBTs (Computer-Based Training), seminars, and video resources

    + Key Systems: HASTUS and Trapeze for scheduling, bidding, and daily operations

    + Learning HASTUS: Trainer must acquire knowledge of HASTUS to provide ongoing support

    + Materials Development: Create presentations, manuals, videos, and CBT resources

    + Program Evaluation: Assess training effectiveness and adjust programs based on feedback and metrics

    + Collaboration: Work with subject matter experts, Digital Modernization teams, and HR/Payroll to align training with organizational goals

    + Training Delivery: Must align with the timeline of the migration waves for Bus and Rail divisions

    What You'll Need

    + Minimum of 10 years in technical training content development and delivery

    + Bachelor’s degree in Computer Science, Information Systems, or a related field

    + Transit System Knowledge: At least 2 years of experience with Trapeze and/or HASTUS systems

    + Communication Skills: The role demands excellent communication, presentation, and facilitation abilities

    + Problem-Solving: Ability to identify and resolve training-related issues effectively

    Physical Demands

    + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

    + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

    + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

    \#LI-GR1

    Reasonable accommodation statement

     

    If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

    $38p/h - $43p/h

    The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.