• Unit Coordinator - Emergency Dept

    St. Mary's Healthcare (Amsterdam, NY)


    St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2025 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 14 years ago.

     

    Job Requisition: REQ 3937

     

    Employment Type: Full-Time

     

    Shift: Nights and Rotating

     

    Hours Per Week: 36 hours/week

     

    Hiring Range: $17.51- $23.42

     

    Offer rates are based on experience. Offer rates at the higher end of the range are only for applicants with many years of experience

    Responsibilities:

    • Greets patients and visitors, answers general inquiries, and schedules patients for appointments. Answers, screens, and routes telephone calls. Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents.

    • Communicates with patients, families, physicians and other healthcare team members about patient care.

    • Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.

    • May enter and maintain timekeeping changes and staff schedules.

    • May assist with stocking supplies and keeping unit and patient rooms clean and orderly.

    Minimum Qualifications Licensure / Certification / Registration:

    + Preferred Credential(s): BLS Provider within 30 days or (1) One month of hire date.

    Education:

    + High school diploma or GED required or a minimum of three (3) years’ experience required.

    Required Skills and Attributes:

    + Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.

    + Must be able to multitask while remaining professional, focused, composed and positive.

    + Excellent customer service skills

    + Displays integrity, friendliness, and compassion.

    + Must be able to establish an appropriate and effective rapport with others.

    + Demonstrates flexibility

    + Takes initiative

    + Able to work in a fast-paced environment

    + Embraces new opportunities to grow both personally and professionally.

    + Effective critical thinking and problem-solving skills.

    + Proficient with various Microsoft Office products (Word and Excel).

    + Strong organizational skills.

    + Effective interpersonal skills.

    + Ability to take and follow direction in a positive and appropriate manner.

    + Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.

    + Must be able to speak, read, write and follow instructions in English.