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Sr. Solution Consultant - ServiceNow Pre-Sales
- RGP (Glen Allen, VA)
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RGP is currently seeking a Sr. Solution Consultant for Pre-Sales support to join our
ServiceNow practice. The role will be responsible for supporting client sales meetings,
developing sales proposals including project scoping, sizing, resource plans and the
configuration and delivery of product demonstrations for ServiceNow's product solutions
to convey the business value of the platform and products. The candidate must possess
a strong understanding of ServiceNow products, platform and capabilities and be able to
speak in detail to how they deliver on business value for clients. Up to 50% billable hours
may be required as a hands-on Technical or Functional Consultant on project-based
and/or managed support client work.
The Sr. Solution Consultant will be responsible to develop, invest, and maintain thought
leadership with deep subject matter expertise related to ServiceNow product capabilities
and complimentary technologies in a pre-sale consulting environment. Product focuses
including Customer Service Management; Custom AppEngine Development; HR Service
Delivery; IT Service Management; Employee Center Pro, NEXT UI Workspaces and Now
Assist GenAI. Lead technical sales conversations while demonstrating product features
and capabilities and conveying business value while supporting business development
executives. **This is a salaried position not commission based.**
+ Assist the business development team to successfully close new business
+ Point person on pre-sales pitches and joint pursuit teams
+ Define, solution and size project proposals according to standards and effectivestrategies
+ Lead demonstrations to illustrate business value of the platform and products• Advise customers on industry and ServiceNow best practices
+ Prepare client tuned proof of concepts and proof of value demonstrationsleveraging DEMOHUB Partner Demo Instances
+ Interface with ServiceNow technical product teams as needed
+ Subject Matter Expertise on ServiceNow platform and product solutions
+ Identify improvements, new capabilities, industry trends and competitivelandscapes
+ Achieve ServiceNow Practice and Individual KPI’s and Metrics as defined
Pre-Sales Skills:
+ Minimum 5 years demonstrated pre-sales solution consulting experiencepreferably with ServiceNow
+ Minimum 5 years demonstrated deep functional and technical experience inServiceNow implementations
+ Demonstrated ability to influence and consult (providing options with pros,cons and risks) around key technical decisions during pre-sales pursuits
+ Demonstrated experience in client facing, technical consulting and advisingroles
+ Excellent oral and written communication skills with the ability to present andexplain technical information in an articulate manner
+ Strong attention to detail and creative problem-solving skills an absoluteessential
+ Ability to understand and interpret business needs and identify appropriatebusiness and technical solutions to meet those needs
+ Degree or equivalent, preferably in Information Technology, Computer Scienceor Engineering disciplines
+ Sense of urgency, eagerness and a strong desire to expand ServiceNowknowledge
+ Strong interpersonal skills, customer centric attitude, ability to deal withcultural diversity
+ Proven record of successfully managing business relationships
Bonus Skills:
+ Product Certifications: CIS-ITSM, CIS-CSM, CIS-HRSD, CSA, CAD
+ Knowledge of Partner Portal, Now Learning and ability to leverage content andfeatures
+ Base Pay Range: $130,000 - $190,000/yr.
+ Other Compensation: Incentive Compensation
+ All Compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market and operational factors.
+ Benefits: Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)
At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.
Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.
RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.
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