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Ambulance Billing Specialist

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Ambulance Billing Specialist

Salary

$26.25 - $38.06 Hourly

Location

AZ 85295, AZ

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

26-0091

Department

FIRE DEPARTMENT

Opening Date

10/27/2025

Closing Date

11/9/2025 11:59 PM Arizona

+ Description

+ Benefits

+ Questions

We Are Seeking

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of an Ambulance Billing Specialist. (https://agency.governmentjobs.com/gilbert/default.cfm?action=specbulletin&ClassSpecID=1580922&headerfooter=0)

Within the Gilbert Fire and Rescue Department’s Ambulance Transportation Division, the Ambulance Billing Specialist will oversee and execute all ambulance billing and revenue cycle management tasks. This position will complete quality assurance reviews on all ambulance transports completed by GFRD, focusing on federal, state, and local billing compliance. The Ambulance Billing Specialist also oversees all aspects of refunds in accordance with the Center for Medicare & Medicaid Services.

Essential Duties and Responsibilities

+ Analyzes all ambulance transportation care reports for billing compliance, including demographic and insurance billing information. Requests updated face sheets from receiving facility as needed.

+ Oversees refund process and ensures compliance with federal, state, and local laws and regulations.

+ Oversees review and approval process for all cases referred to the Town of Gilbert’s third-party collection agency.

+ Act as the primary contact for the Town of Gilbert’s third-party billing and collection companies.

+ Responds to citizen inquiries regarding all aspects of ambulance billing

+ Completes training of new hire transportation employees in the aspects of billing compliance.

+ Conducts all activities in a manner that is at all times fair, moral, ethical, and legal.

+ Other duties as assigned.

About You

With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment.

You are someone who thrives in a team-oriented environment, effectively working together to meet the needs of the community and the organization. You maintain clear and proactive communication in order to foster a team-oriented approach. You exceed community needs by building productive relationships, and take responsibility for customer satisfaction and loyalty. You take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required. You are an innovative thinker to enhance efficiency is a strength you possess

MINIMUM QUALIFICATIONS

+ Associate Degree

+ Minimum 2 years experience working in a customer service environment, billing or financial, focus on ambulance transportation preferred

+ Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

LICENSING/CERTIFICATIONS

+ Valid AZ Driver’s License

+ NAAC Certified Ambulance Coder, preferred, required within 1 year of hire

Why Team Gilbert?

In addition to a competitive salary, Gilbert offers a comprehensive benefit package that includes self-funded medical and dental plans, life insurance, disability, pension, tuition reimbursement and more.

We Are Here to Help!

Join Team Gilbert and make an income while making an impact! If you are looking for an opportunity to make a visible contribution to our community, and get excited about doing interesting work that matters, then why not click that "Apply" button at the top there? We can't think of a better place to put your talents to work.

Let's get this adventure started!

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance, or visit our website to see our full employee benefits guide (https://www.gilbertaz.gov/departments/human-resources/benefits) .

01

In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. When answering these questions, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate response below.

+ Yes

+ No

02

What level of formal education have you completed?

+ High School Diploma/GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

+ None of the above

03

Do you have a minimum of two years experience working in a customer service, billing or financial environment?

+ Yes

+ No

04

How many years of ambulance billing experience do you currently possess?

+ None

+ Some, but less than 1

+ 1-3

+ More than 3 years

05

Do you currently possess your NAAC Certified Ambulance Coder certificate?

+ Yes

+ No

06

The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):

+ Veteran

+ Disabled Veteran

+ Veteran's Spouse Surviving Spouse

+ Disabled Person

Required Question

Employer

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Phone

(480) 503-6823

Website

https://gilbertaz.gov/jobs

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