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Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

+ Weekly Pay: Get paid every week so that you can manage your money on your terms.

+ Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*

+ Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*

+ Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*

+ 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*

+ Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Job Summary:

BJ’s Wholesale Club is seeking a highly skilled and versatile Mobility Engineer & IT Generalist to support our Perishable Distribution Center. This hybrid role is primarily focused on mobile device engineering and operations (80%) with additional responsibilities in general IT support (20%). The ideal candidate will have deep expertise in mobile device management, deployment, and troubleshooting, along with a solid foundation in IT infrastructure and end-user support to act as IT person at Perishable Distribution Center with Subject Matter expertise in Mobility Engineering.

Key Responsibilities:

Mobility Engineering (80%)

+ Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers.

+ Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices.

+ Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management.

+ Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams.

+ Support mobility-related upgrades and ensure consistent device performance across all platforms.

+ Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests.

+ Document architectural designs, network communication services, and service traffic data related to mobility solutions.

IT Generalist Support (20%)

+ Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.

+ Assist with network and infrastructure support including device reboots, cable replacements, basic switch / port configuration, VLAN segmentation, hardware repair, refresh and installations.

+ Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance. Industrial Wi‑Fi: coverage analysis, interference mitigation, seamless roaming.

+ Support new club openings within the territory, providing onsite assistance during key operational phases.

+ Collaborate with corporate IT and third-party vendors to resolve complex technical issues.

+ Train club personnel on proper use and maintenance of supported technology.

+ Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols.

+ Warehouse Management Systems (WMS) – Blue Yonder & related inventory / order applications. Level‑1 WMS triage; close collaboration with infrastructure & WMS teams.

+ Use ServiceNow for Incident, request, change, problem management.

+ Basic switch/port configuration, tracing & VLAN segmentation

+ Vendor coordination for service visits & warranty repairs

Qualifications:

+ Bachelor’s degree in Computer Science, Information Technology, or related field preferred.

+ 2+ years of experience in a technical support or mobility engineering role, preferably in a retail or distribution environment.

+ Extensive hands-on experience with Workspace ONE (Airwatch), Zebra and Honeywell mobility devices, and VoCollect.

+ Strong troubleshooting skills across Android, iOS, and Windows platforms.

+ Working knowledge of networking technologies including LAN, WAN, VPN, and wireless.

+ Excellent communication and interpersonal skills with the ability to work independently and collaboratively.

+ Experience with Wherehouse Management Systems, POS systems and retail technology is a plus.

Competencies:

+ Analytical thinking and problem-solving at the system level.

+ Ability to manage multiple priorities and meet deadlines.

+ Strong documentation and organizational skills.

+ Customer-focused mindset with a proactive approach to support and engineering.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $98,000.00 - $128,500.00