• Senior Product Manager - M365 Chat

    Microsoft Corporation (Redmond, WA)


    Join Microsoft Copilot’s Search Quality team as a **Senior Product Manager** , where you’ll help define the future of workplace search experiences for millions of enterprise users. In this highly strategic IC role, you’ll help advance the quality of the search and retrieval stack for Copilot across workplace entity types including files, emails, meetings, messages, and people. You’ll be responsible for integrating the latest search, ranking, and evaluation technologies, ensuring Copilot remains at the forefront of enterprise productivity and information discovery.

     

    Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

    Responsibilities

    Contribute to the Search Stack:

    + Contribute to the technical vision for Copilot’s search and retrieval architecture, identifying and integrating state-of-the-art technologies (including semantic search, RAG system optimization, LLM-mediated search, and evaluation frameworks) to deliver best-in-class search quality.

    Drive Technology Adoption:

    + Continuously evaluate emerging trends in search, retrieval, and AI/ML, and champion their adoption into Copilot’s core systems. Influence technical direction and search quality standards across modalities and content types.

    Design Evaluation Frameworks:

    + Develop and refine robust evaluation methodologies and metrics to assess search performance, relevance, and user satisfaction. Leverage quantitative analysis and user feedback to guide improvements.

    Cross-Functional Collaboration:

    + Partner with engineering, data science, product management, and UX teams to identify opportunities, prioritize initiatives, and deliver impactful enhancements to Copilot’s search experience.

    Communicate and Influence:

    + Present technical strategies, results, and recommendations to stakeholders, driving alignment and continuous improvement across the organization.

    Qualifications

    Required Qualifications:

    + Bachelor's Degree AND 5+ years of experience in product/service/program management or software development

    + OR equivalent experience.

    + 2+ years of experience working training/evaluating search/information retrieval systems as Product Manager, Software Developer, or Data Scientist.

    Preferred Qualifications:

    + Bachelor's Degree AND 8+ years experience in product/service/program management or software development

    + OR equivalent experience.

    + Experience delivering results through collaboration across disciplines, time zones, feature teams, and partners

    + Ability to bring AI/ML systems to life by translating the relationship of the AI/ML component to user behavior and user impact

    + Ability to define metrics that represent success for the customer or business, and evaluate feature impact and inform next steps.

     

    Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

     

    Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

     

    Microsoft will accept applications for the role until November 10, 2025.

    \#M365

    Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .