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Executive Director of Enrollment Management
- State of Massachusetts (Haverhill, MA)
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*PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:* https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=194228 **About Northern Essex Community College:** *THE COLLEGE:*Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. **Job Description:** *POSITION: Full-Time Executive Director of Enrollment Management (Executive Director):*Enrollment Services; Haverhill and Lawrence (45 Franklin St.) Campuses; 37.5 hours per week; Non-Unit Professional Position. *SUMMARY:*Reporting to the Vice President of Student Affairs, the Executive Director provides visionary leadership and operational oversight for the college's enrollment-related departments, including Recruitment & Admissions, Financial Aid, Student Accounts, and Testing. This senior leadership role is responsible for developing and implementing comprehensive strategies that enhance student access, improve the enrollment experience, and ensure alignment with NECC's mission and strategic priorities. The Executive Director will lead data-informed initiatives to strengthen enrollment planning, support student success, and maintain compliance with all federal, state, and institutional policies. *RESPONSIBILITIES: * * Provide strategic leadership and operational oversight for student recruitment, admissions, financial aid, testing, onboarding, and student billing. * Develop and implement comprehensive enrollment strategies to support institutional growth, access, and student success. * Ensure that policies, procedures, and services comply with all relevant federal, state, and local laws and regulations. * Analyze enrollment trends, produce data reports, and provide actionable insights to inform academic planning and decision-making. * Collaborate with academic and student services leaders to support seamless student transitions and first-year retention efforts. * Supervise and mentor staff across enrollment departments, fostering a collaborative, innovative, and results-driven team environment. * Manage departmental budgets, ensuring responsible allocation and stewardship of financial and human resources. * Ensure regulatory compliance and effective administration of institutional, federal, and state financial aid programs. * Lead efforts to improve operational efficiency through process evaluation, system enhancements, and adoption of best practices in enrollment management. * Develop and support a financial literacy program to empower students and families to make informed financial decisions. * Represent the college on internal and external committees and work collaboratively with faculty, staff, and community partners to enhance student engagement and institutional visibility. * Ability to represent the VPSA or College at internal or external events when needed. * Maintain a presence on both campuses (Haverhill and Lawrence). *PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:* https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=194228 **Requirements:** *MINIMUM QUALIFICATIONS:* * Bachelor's degree * Minimum of ten (10) years of progressive leadership experience in enrollment management, admissions, financial aid, student accounts, or related areas. * Demonstrated ability to lead cross-functional teams and manage complex initiatives across diverse stakeholder groups. * Comprehensive understanding of recruitment, admissions, financial aid, student services, and contemporary onboarding strategies. * Proven experience with data analysis and using CRM and marketing automation tools (e.g., Slate, Salesforce) in higher education. * Strong knowledge of current challenges and trends in higher education, including demographic shifts and policy changes. * Exceptional communication, interpersonal, and organizational skills. * Experience working in a university or college setting. * Familiarity with regional demographics and workforce trends impacting enrollment and institutional strategy. *PREFERRED QUALIFICATIONS:* * Master's degree in Student Affairs, Higher Education Leadership, or a related field * Experience at a community college or regional institution * Bilingual (Spanish/English) * Experience working with and supporting a culturally diverse population *EQUIVALENCY STATEMENT*: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. *BACKGROUND CHECK*: Candidates will be required to pass a CORI and SORI check as a condition of employment. **Additional Information:** *SALARY:*Anticipated starting salary range is $120,000.00 - $125,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. *ANTICIPATED START DATE*: ASAP **Application Instructions:** *TO APPLY:*To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and/or how you may be best suited for the role * Resume/CV Review of applications will begin 5 business days from the posting date and will continue until the position is filled. **Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) *DEADLINE:*Open until filled /Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ [email protected]), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer./ /Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at://http://www.necc.mass.edu/clery/ **Job:** **Education* **Organization:** **Northern Essex Comm College* **Title:** *Executive Director of Enrollment Management* **Location:** *Massachusetts-Haverhill - 100 Elliot Street* **Requisition ID:** *250007J5*
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