"Alerted.org

DESCRIPTION:

Duties: Design, develop and execute code to define the customer population to be targeted in servicing and marketing campaigns. Develop code based on the technical specification to extract and process large volumes of customer and account data. Serve as a key stakeholder from Audience Management Chase Auto Finance team for gathering marketing requirements, and executing the campaign to create marketing deliverables via email, direct mail, ads and others. Guide the Marketer, Business Analyst, and other less technical campaign resources on ways to design complex audience selection. Provide ideas for global process improvements to increase department efficiency. Represent the audience management team as a SME (Subject Matter Expert) in stakeholder meetings. Represent the Audience Management area in technical meetings with IT and other departments. Adhere to the department's code development and documentation procedures. Provide recommendations and feedback to improve or implement strong control procedures. Maintain a proper data control environment and work closely with Quality Validation and Control teams to ensure compliance with legal, marketing, and data use rules. Research data elements to be used for targeting using database metadata. Collaborate with business partners to gather targeting requirements for a campaign and establish strong business partnerships with other members of project teams. Develop and validate audit plans and data to ensure targeted populations meet requirements. Participate in and perform code quality reviews. Suggest process improvements and assist in the update of department's documentation as needed. Identify relationships and trends in data, as well as any factors that could affect the result of the campaign. Communicate impacts on business partners. Provide sample sizes per category to validate all components extracted and derived fields created. Prepare campaigns for post-processing Analytics and Reporting teams. Develop and maintain campaign run-books and training documentation for business resiliency.

QUALIFICATIONS:

Minimum education and experience required: Bachelor's degree in Electronic Engineering, Information Systems, Computer Science, Business Analytics, Mathematics, Statistics, or related field of study plus 5 years of experience in the job offered or as Quant Analytics, Lead Consultant, I. T. Analyst, or related occupation. The employer will alternatively accept a Master's degree in Electronic Engineering, Information Systems, Computer Science, Business Analytics, Mathematics, Statistics, or related field of study plus 3 years of experience in the job offered or as Quant Analytics, Lead Consultant, I. T. Analyst, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: Teradata, Snowflake or Oracle databases; Writing macros and functions; Automation in SAS coding platforms using Control-M automation schedulers and processors; Excel functions including Count, Sum, and Aggregation, and Pivots for Business reporting; and Creating documentation for audits and business requirements, and presenting them in front of stakeholders and management. This position requires any amount of experience in the following: SAS coding and Unix Scripting to develop marketing programs in SAS Viya for emails, direct mails, Digital Ads, Atm ads and Calling lists; Conducting controlled experiments and A/B Tests; and Audit processes for marketing.

Job Location: 300 N King St, Wilmington, DE 19801

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans