• Branch Operations Manager

    Raymond James Financial, Inc. (Birmingham, AL)


    Responsibilities

    + Performs back-up for all operational functions as required by workloads and absences.

    + Works directly with home office personnel to coordinate branch-home office workflow.

    + Completes self-audit of branch procedures.

    + Assists Branch Manager with confidential matters and compliance visits and replies.

    + Assists Branch Manager with controlling expenses and operating at peak efficiencies.

    + Oversees ordering of supplies, purchase orders and postage usage.

    + Maintains accounting of branch petty cash.

    + May review branch invoices and operating statements.

    + Researches and resolves complex problems relating to client accounts and inquiries.

    + Assists Branch Manager in disseminating information at regular branch meetings.

    + Coordinate rent, facility, office maintenance and cleaning/security issues.

    + Recruits, selects, orients, trains and supervises branch operations associates.

    + In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.

    + Reviews daily work of operations associates.

    + Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.

    + Ensures daily staffing levels and cross-training is adequate.

    + Coordinates registrations, continuing education, licensing, etc. of branch personnel.

    + Performs other duties and responsibilities as assigned. May perform some Branch Manager duties

    Education/Experience Requirements

    + Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience

    ~or~

    + An equivalent combination of experience, education and/or training as approved by Human Resources

    Licenses Required

    + SIE required provided that an exemption or grandfatheringcannot beapplied

    + Series 7, 9 &10

    + Series 63, 65 and/or 66 as required bystate

    + Ability to obtain additionalsecurities and advisory state registrations if required bystate