• Medical Assistant

    Spectrum Health and Human Services (Buffalo, NY)


    Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

     

    Full-time: Various Locations

    JOB DESCRIPTION:

    To provide clinical support services to Nursing Services.

    ESSENTIAL FUNCTIONS:

    + Knowledge and demonstration of agency core values in day-to-day activities.

    + Ability to work effectively with individuals from a variety of cultural and ethnic backgrounds.

    + Demonstrates the ability to effectively use technology and appropriate use of support.

    + Providing compassionate patient support and care, attention, and assistance during office visits

    + Coordinating daily office activities, greeting individuals, and checking individuals in for their appointments

    + Gathering data and documenting information in EMR and reporting any concerns to nursing leadership

    + Obtaining and recording vital signs

    + Drawing blood as needed, when fully trained to do so.

    + Assist with managing medline calls, obtains necessary information for nursing staff to follow through clinically with the individuals needs

    + Maintains contact with individuals to assure outcome of medline request are completed

    + Maintains a central reference point for medline issues for updates/status changes

    + Obtaining prior authorizations

    + Obtains PMP documentation as needed for medication review

    + Looking up HealtheLink documents as requested

    + Performs clinical activities as assigned

    + Performs data/spreadsheet, faxing, scanning etc for information flow

    + Runs reports as requested by Nursing leadership

    SKILLS:

    + Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work and have access to helpful adequate, competent, and continuous supports and services.

    + Must possess skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for individual’s rights and personal preference in treatment are essential

    + Work effectively on multiple tasks concurrently

    + Present a strong professional image

    + Exercise exceptionally good judgment

    + Exceptional interpersonal skills, judgment, and decision-making skills

    + Must possess excellent oral and written communication skills in English

    + Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.

    + Additional duties as assigned.

    EDUCATION REQUIREMENTS:

    + High School Diploma or GED

    EXPERIENCE:

    + 1 year preferred

    + Must possess a valid Driver’s License with a satisfactory driving record and possess a personal vehicle for job requirement.

    LICENSURE/CERTIFICATE:

    + Applicable Certification/Degree in Medical Assisting Preferred but not required

     

    COMPENSATION: $17.46/hr - $22.26/hr