• Call Center Representative

    Insight Global (Durham, NC)


    Job Description

    We are seeking a highly responsive and empathetic Emergency Operator Call Center Representative to join our fast-paced emergency communications team. This role is critical in supporting urgent patient care by managing high-volume emergency calls, including Code Blue alerts and emergency dispatch coordination.

     

    Friday- Sunday 6:30pm- 7:00am

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -1 year of Call center experience

     

    -Customer Service background

     

    -Highly empathetic