• Tech BA

    Insight Global (Miami, FL)


    Job Description

    This person will be joining the Ecommerce division. The CRM & Data Integrations Business Analyst will play a pivotal role on the team, operating at the intersection of Business Strategy, Technology, and User Experience. In this role you will collaborate with product leads, Salesforce developers and other stakeholders to gather inputs for project requirements, create documentation, complete testing, and focus on creating business value. A successful candidate will have a keen eye for customer advocacy, refinement, and performance-based optimization to drive the growth of Direct channel revenue and enhance the customer value proposition.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 2+ years of professional experience within an analytical role

    • Experience with documentation of Salesforce Marketing Cloud (SFMC) configurations, processes, and workflows

    • Experience collaborating with cross-functional teams to gather and document business requirements and provide clarity to development team

     

    Strong communication and presentation skills