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Job Description

BASIC FUNCTION

Responsible for providing advanced technical support and administration for servers, networks, and related IT infrastructure. This role includes configuration, maintenance, troubleshooting, and optimization of Windows/Linux servers, network components, and associated systems. Supports local and remote sites, resolves complex technical issues, and manages medium to large projects under general supervision.

EXPERIENCE

• Minimum 3-5 years of combined server and network administration experience. (General networking knowledge and experience would be sufficient. More experience on the server admin side would be preferred over network.)

EDUCATION

• Bachelor’s Degree in Computer Science, Information Systems, or related field (or equivalent experience).

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

• Administer and maintain Windows Server, Microsoft SQL Server, and virtualized environments (Windows/Linux).

• Configure, monitor, and troubleshoot network components (Cisco, Juniper, Aruba) and wireless systems.

• Provide Tier 2 and Tier 3 support for servers, networks, and client systems, including after-hours support.

• Perform preventative maintenance: monitoring, patching, space management, and security updates.

• Analyze and resolve technical problems for servers and established networks; document resolutions.

• Implement hardware/software upgrades and support local operational applications.

• Gather business and security requirements for server and network provisioning; ensure compliance with architectural and security standards.

• Recommend add-on technologies and customizations to improve operational efficiency.

• Coordinate with SCADA and Process Control teams for best practices and security alignment.

• Write clear documentation and provide training (procedures, guides).

• Relocate and install technical equipment as needed.

• Manage medium to large projects and special assignments as directed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

REQUIRED SKILLS

• Advanced knowledge of server and network administration, including TCP/IP, DNS, DHCP, SMTP, firewalls, NAT, subnetting.

• Experience with Cisco, Juniper, Aruba networking and wireless systems.

• Strong troubleshooting, analytical, and problem-solving skills.

• Ability to document configurations and optimize topologies.

• Excellent interpersonal and communication skills. PREFERRED SKILLS (Not required)

• Certifications: Microsoft (MCSA, MCSE), Cisco (CCNA, CCNP), Juniper (JNCIA), CompTIA (A+, N+), ITIL Foundation.

• Experience with scripting (PowerShell, VBScript).

CCNA/CCNP