• Service Technician

    Insight Global (Ames, IA)


    Job Description

    Insight Global is looking for a hands-on, technically skilled Field Technician to join our team. This role combines on-site technical work with occasional phone support when not traveling. The ideal candidate is comfortable with physical tasks, network troubleshooting, and customer interaction.

     

    Hourly pay rate from $20/hr to $25/hr.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    - Technical experience in IT troubleshooting (physical layer).

     

    - Proficiency with hand tools and basic trade skills.

     

    - Ability to lift 50–100 lbs.

     

    - Ownership of basic hand tools (screwdriver, hammer, bit set, torque bit, crimper, snips). - Help Desk experience (network troubleshooting: routers, Ethernet, data layer, IP verification, MAC address configuration, scheduling).

     

    - Strong phone communication skills.