• Client Relations Manager

    Ageless Mens Health (Fishers, IN)


    Client Relations Manager – Front Desk + Patient Growth

     

    Job Type: Full-Time, On-Site

     

    Pay: $55,000 – $67,000 per year

     

    Schedule: Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)

     

    Benefits: Full and comprehensive benefits package

    Join a Fast-Growing Men’s Health & Wellness Clinic

    Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence-based care for men’s health.

     

    We’re hiring a Client Relations Manager for our Fishers, IN clinic — someone who thrives in a patient-facing front desk role and is passionate about building relationships and growing the business.

     

    What You’ll Do

    As the first point of contact in the clinic, you’ll be responsible for:

    Front Desk & Patient Coordination

     

    + Greet and check in patients by name with warmth and professionalism

    + Manage appointment scheduling, check-out, and payment collection

    + Assist with insurance verification and documentation

    + Follow up on unpaid balances and billing questions

    Client Relationship & Retention

    + Build strong relationships with patients to support return visits

    + Conduct follow-ups to keep patients engaged in their treatment plans

    + Maintain a high level of customer service and care

    Sales & Community Outreach

    + Respond to new patient leads from phone, web forms, and email

    + Schedule consultations and convert leads into appointments

    + Recommend additional products and services that support patient goals, when appropriate

    + Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest

     

    What We’re Looking For

    Must-Have Skills

    + Excellent communication and people skills

    + Experience in customer service, sales, or front-desk coordination

    + Strong organization and attention to detail

    + Comfortable discussing payments and insurance with professionalism

    Bonus if You Have

    + Experience in a medical office or wellness clinic

    + Community outreach or event experience

    + A personal interest in health, fitness, or wellness

    Why You’ll Love Working Here

    + Competitive salary: $55,000–$67,000 per year

    + Full-time, Monday–Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)

    + Full benefits package: Medical, dental, and vision insurance

    + Free select clinic services

    + Paid time off + holidays

    + Be part of a mission-driven, high-growth healthcare company

    + Work in a positive, supportive, and energetic environment

     

    Ready to Make a Difference?

    #INDCRM

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