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Museum Café Supervisor

National Mississippi River Museum & Aquarium

2 Positions

ID: 83677

Posted On 10/28/2025

Job Overview

The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery.

The Museum Café Supervisor is part of a team that leads and is responsible for the daily management of café staff and coordination of resources for the café. Duties include but are not limited to: café operations, staff scheduling and supervision, daily cash handling/counting, creating, and updating menus, taking inventory, and general organization of the restaurant. Ideal candidates should demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner and help to provide leadership to a team of associates to enhance the guest experience. This is a wonderful opportunity for the right candidate to excel in the food and beverage industry and professionally grow. This position offers competitive pay and a flexible work schedule with weekday hours and every other weekend hours.

_The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external._

Primary duties

+ Be part of a two-person leadership team in the café that leads with daily operational and management tasks, including supervision of and scheduling of staff, training, onboarding of new staff, food ordering and inventory,

+ Daily management of the restaurant, including cooking, cleaning, and serving food to the guests.

+ Works with Director of Sales & Guest Services to meet financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

+ Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.

+ Take food orders using an electronic point-of-sale system and be comfortable with cash handling.

+ Updates point of sale (POS) systems for orders, receipts, and pricing.

+ Determines menu, orders needed products and supplies and keeps accurate inventory.

+ Ensure the cleanliness of the dining area and kitchen and follow all food preparation safety laws and rules.

+ Interact with guests in a positive, friendly manner.

+ Current ServSafe Food Handler Certification preferred but not required (will certify qualified applicant).

+ Other duties as assigned including, but not limited to, intra-office catering and small-scale banquet needs.

Qualifications

+ Qualified candidates are preferred to have experience in food service and/or cash handling but not required.

+ Must be able to read, write, and speak the English language.

+ Effective personnel management and problem-solving skills.

+ Exceptional written & verbal communication skills.

+ Outstanding external and internal customer service skills.

+ Effective personnel management and problem-solving skills.

+ Must be able to perform any physical demands of job duties, either with or without reasonable accommodation. These demands may include periods of standing, reaching, kneeling, pushing, pulling, carrying, lifting, or moving objects 25 lbs. or less.

+ Final candidates will be subject to a reference and background check.

How to apply

To learn more, visit www.rivermuseum.com/apply . Apply by emailing your application or resume, cover letter, and references to [email protected] or by delivering them in person to 350 E. 3rd St., Dubuque, IA.

_We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply._

Primary Contact

13113

Marilyn Snyder

Assistant, Administration

563-557-9545

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Cashier

Customer Service

Food and Beverage

Management/Executive

Sales/Service

Tourism

Volunteer and Non-profit

Location

Dubuque, IA

Shift

First Shift

Flexible

Job Type

Employee

Full/Part

Part Time

Company ID

1175

Job REQ #

\# Positions

2

Start Date

20251028

End Date

20251130

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National Mississippi River Museum & Aquarium

About the Company

The National Mississippi River Museum & Aquarium is owned and operated by the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site. The River Museum and Mathias Ham Historic Site together see over 200,000 visitors and manage outreach programs that serve over 50,000 more per year. Part aquarium, part museum, part science center, it is the mission of the institution to inspire stewardship by creating educational experiences where history and rivers come alive. The organization employes more than 90 full- and part-time employees, as well as hosts several interns amongst departments.