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**Job Title:** Director, Finance Operations

**Work Place Flexibility:** Onsite

**Legal Entity:** Entergy Services, LLC

Note: This is an onsite role based out of our offices in Hammond, LA. Those outside of the area will need to relocate for this opportunity. Relocation assistance is available for this posting.

JOB SUMMARY/PURPOSE

The Director of Finance Operations will oversee several key services within the Entergy Shared Services (ESS) organization within Technology and Business Services (TBS). He/she will be responsible for setting the strategic direction and providing governance and oversight over four key business processes: Accounts Payable, Financial Operation Programs (Travel, Expense, Credit Cards and Supplemental Labor), Payroll, Cash Operations and Shareholder Services. He/she will be responsible for the delivery of these critical services to the business and for the related financial/operational controls, compliance, and system policy governance. He/she will establish service levels, set targets aligned with best-in-class performance, drive automation and continuous improvement and will manage and develop Finance Operations people and capabilities. He/she will serve as the liaison between several related departments including Supply Chain, Accounting, Tax, Treasury, Internal and External Audit, Human Resources, Information Technology and Finance Business Partners.

JOB DUTIES/RESPONSIBILITIES

+ Provide day-to-day oversight and support of the four critical business processes: Accounts Payable, Financial Operations Programs, Payroll, Cash Operations and Shareholder Services. This includes critical decision making, issue resolution and collaboration with other departments.

+ Establish targets and departmental metrics which are reported monthly to the VP of Shared Services and SVP of Technology and Business Services.

+ Ensure continued delivery of critical services to align with the needs of the business. This includes ensuring operations are not interrupted during business events such as storms, IT outages, and other incidents.

+ Implementing a rigorous and ever evolving system of financial and operational controls to minimize errors, fraud, cyber risk and to ensure the accuracy and reasonableness of financial information in accordance with the Generally Accepted Accounting Principles (GAAP), Sarbanes Oxley, tax laws and finally Entergy system and accounting policies. Quarterly Certifications of Compliance are required.

+ Oversee the security and maintenance of critical business applications which are primarily PeopleSoft (Accounts Payable, Payroll, Time and Labor, Financial Gateway, Cash Ops), Concur, and Beeline VMS. Coordination with IT resources who support the various applications is required for enhancements, support, routine updates, patching, testing of any changes, interfaces with various enterprise systems, etc.

+ Collaboration and relationship building is a critical component of this job. Many of the processes in the department cross multiple departments and functions through projects, process improvement activities, issue resolution or day to day activities. The ability to form relationships, collaborate with others and unite to solve problems is a necessity.

+ The role is expected to participate in special projects, drive continuous improvement activities, strive for process excellence, benchmark with others, and serve on advisory committees, steering committees, or other forums to provide insights, guidance, support and direction. Keeping a pulse on external trends, benchmarks is expected.

+ Oversee the performance of the vendor that performs stock transfer agent services (maintains Entergy’s stock records) for the company including approving the common stock and preferred stock dividend payments quarterly.

+ Oversee critical contracts include credit card agreements, cloud-based agreement for Entergy’s time and expense reconciliation tool Concur, Pinnacle - the managed service provider, and Beeline (Vendor Management System).

+ Approves debt interest payments monthly in accordance with pre-approved debt schedules.

+ Drive process excellence, continuous improvement, and support end to end process perspective. Knowledge of upstream and downstream processes and technology is critical.

+ Manage and develop the employee capabilities within the ESS Finance Operations function for functional and process excellence and support development of career path and talent pipelines

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelor’s degree in Accounting or Finance or equivalent work experience. Certified Public Accountant and/or advanced degree desirable.

Minimum experience required of the position

10+ years, 6+ years in a management position

Minimum knowledge, skills, and abilities required of the position

+ Understanding of Shared Services.

+ Understanding of Accounting governance, controls, and financial statement compilation required.

+ Understanding of procurement and Human Resources.

+ Ability to set performance metrics and manage teams to hit set targets.

+ Strong collaboration and relationship management knowledge, skills and abilities.

+ Strong communication, facilitation, presentation and creative problem-solving skills.

Any certificates, licenses, etc., required for the position

Certified Public Accountant desirable.

\#LI-NW1

**Primary Location:** Louisiana-Hammond Louisiana : Hammond

**Job Function** : Professional

**FLSA Status** :Professional

**Relocation Option:** Level I

**Union description/code** : NON BARGAINING UNIT

**Number of Openings** : 1

**Req ID:** 121451

**Travel Percentage** :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to view the EEO page, or see statements below.

**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests , Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

**Please note:** Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

**Job Segment:** Accounting, CPA, Operations Manager, Payroll, Accounts Payable, Finance, Operations