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Director, Technical Program Management Identity,…
- Walmart (Bentonville, AR)
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Position Summary...
The Director of Identity, Preferences, and Consent for Health & Wellness Data & Business Solutions leads the development and implementation of secure, compliant, and personalized healthcare experiences at Walmart. This role defines business requirements, co-develops transformation roadmaps, and drives cross-functional adoption of integrated identity and consent frameworks. The focus is on unifying in-store and digital identity management, streamlining consent and preference operations, and ensuring seamless omnichannel engagement, ensuring no customer is blocked from completely a transaction due to identity resolution issues. This position is key to advancing business growth, regulatory compliance, and customer trust through robust identity and consent management. You will work from our Bentonville, AR offices and report to the Senior Director of Data Analytics & Business Solutions.
About Digital Business Services
We are the Digital Business Services segment of the Consumer Health and Data Solutions Team at Walmart. Our team includes customer identity, communications and business analytics to support health and wellness lines of business. We drive scalable data solutions across Walmart Health and Wellness to harness data-driven insights, improve patient engagement, and drive innovation across the health journey.
What you'll do...
What you'll do:
+ Define and evolve the identity management framework by defining business requirements, co-developing transformation roadmaps in partnership with Product and end-to-end Business teams to support a secure, scalable, and unified patient profiles across Pharmacy and Vision.
+ Enable systems and processes that capture, store, and honor patient communication preferences and consent across all channels and touchpoints, ensuring consistency and compliance.
+ Collaborate with product, business, legal, and technology teams to ensure communications are both personalized and compliant with regulatory standards.
+ Partner with cross-functional teams to embed identity, consent, and preference capabilities into core business operations and customer engagement strategies.
+ Lead governance practices that ensure the accuracy, integrity, and responsible use of identity and preference data across the Health & Wellness.
+ Advance identity and consent capabilities by promoting data hygiene, leveraging AI-driven insights, and fostering a test-and-learn culture to support scalable, compliant, and business-aligned solutions.
What you'll bring:
+ 10+ years of progressive experience in identity and access management, digital identity, or privacy management in large-scale organizations
+ Expertise in understanding data privacy, regulatory compliance (e.g. HIPPA, TCPA), and customer data platforms
+ Strategic vision for identity and consent management in healthcare or retail
+ Experience in leading cross-functional initiatives and technology integrations
+ Bachelor's degree in information systems, Computer Science, Business, or related field (master's degree preferred).
\#LI-LB3 The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. **Benefits & Perks:** Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. **Equal Opportunity Employer:** Walmart Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas and opinions- while welcoming all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 9 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Preferred Qualifications...
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years’ experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
2608 Se J St, Bentonville, AR 72712, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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Director, Technical Program Management Identity, Preference and Consent
- Walmart (Bentonville, AR)