• Case Manager

    Fordham University (Bronx, NY)


    About Fordham:

    Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

     

    The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

     

    Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

     

    Department: Institute Of American Language & Culture

    Position Summary:

    Reporting to the Director of the Institute of American Language and Culture ( IALC ), the Case Manager supports Fordham University’s IALC Community ESL ( CESL ) Program, which provides free ESOL and digital literacy classes, along with workshops on health literacy, mental health, workers’ rights, and citizenship.

     

    This role is essential in helping immigrant and refugee adults in the Bronx overcome barriers to education and employment. The Case Manager assesses student needs, develops individualized plans, and connects learners to community resources, empowering them to achieve their goals and advance in English proficiency.

    Essential Functions:

    Assesses student needs and goals to develop individualized plans for educational and career success.

     

    Identifies barriers to education and employment for each student/participant.

     

    Assists with assessments, intake processes, and completing the Individual Student Record Form ( ISRF ).

     

    Introduces students to organizational resources and opportunities, prioritizing those most relevant to their needs.

     

    Provides education and support tailored to students’ literacy levels.

     

    Refers students to community resources using a program-specific list of services and contacts.

     

    Documents all interactions and time spent with students in detail.

     

    Builds trust and rapport with students to foster motivation and goal achievement.

    Required Qualifications:

    Associate’s degree in human services, education, counseling, or a related field.

     

    Minimum of 2 years of experience in case management, adult education, or social services.

     

    Fluency in Spanish.

     

    Minimum Salary: $53,000

     

    Maximum Salary: $59,000