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Certified Deal Program Administrator
- Brunswick (Stuart, FL)
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_Are you ready for what’s next?_
_Come explore opportunities within Brunswick, a global marine leader (https://youtube.com/watch?v=ksuQ6B2j\_mA) committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation._
Position Overview** **:
As part of the talented Navico Group Global Service Center of Excellence, you will own a critical program that drives dealer success. In this role, you’ll manage onboarding, track training and certifications, and ensure compliance—all while delivering exceptional B2B customer service. You’ll collaborate across multiple teams, resolve inquiries, and maintain program data with precision. We’re looking for a self-driven, solution-oriented professional who thrives on improving processes and creating outstanding customer experiences. If you want autonomy, impact, and the chance to elevate dealer engagement, this is your opportunity.
At Brunswick, we have passion for our work and a distinct ability to deliver.
Essential Functions:
+ Administer the Certified Dealer Program, including onboarding, training tracking, and qualification verification.
+ Maintain and manage the program database, ensuring dealer records are accurate, complete, and up to date.
+ Conduct regular audits of dealer qualifications to ensure compliance with program standards.
+ Field and resolve customer inquiries related to the program.
+ Collaborate with internal departments to ensure alignment and readiness across related programs.
+ Update and support program planning and delivery, including timelines, communications, and resource coordination.
+ Identify and implement process improvements to enhance dealer experience and program efficiency.
+ Provide responsive, high-quality support to dealer partners throughout their onboarding journey.
+ Support cross-functional initiatives by ensuring dealer compliance and readiness.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
+ Proven experience in business-to-business customer service, program administration, or dealer support.
+ Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
+ Excellent written and verbal communication skills, with a customer-first mindset.
+ Proactive problem-solving approach and attention to detail.
+ Ability to work independently and collaboratively across teams.
+ Competence in maintaining databases and tracking program metrics.
Preferred Qualifications:
+ Familiarity with Customer Relationship Management (CRM) systems, training platforms, or dealer networks.
+ Experience working in the Leisure Marine industry.
+ Background in program planning, delivery, or continuous improvement initiatives.
+ Comfort with data analysis and reporting tools.
+ Knowledge of warranty programs or service operations in a business-to-business environment.
Working Conditions:
+ Hybrid
The anticipated pay range for this position is $48,800 - $90,600 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.
At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.
This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here (https://www.brunswick.com/careers/culture-benefits/benefits) .
Why Brunswick:
Whatever tomorrow brings, we’ll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more (https://www.brunswick.com/careers/culture-benefits/benefits) . In addition, we’re proud of being recognized for making a splash with numerous awards (https://www.brunswick.com/careers) !
_Next is Now!_
_We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying._
Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law. Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply. If you require accommodation during the application or interview process, please contact [email protected] for support.
For more information about EEO laws, - click here (https://www.eeoc.gov/employees-job-applicants)
Brunswick and Workday (https://www.workday.com/en-us/service-privacy.html?&\_rda=/company/service\_privacy.php) Privacy Policies
Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: [email protected] or 866-278-6942.
All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers . If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or [email protected] .
\#Brunswick Corporation
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