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EHR Clinical Solutions Analyst (Epic Beacon, Radiation Oncology, Epic Ambulatory), Remote - ITS-Clin Ambulatory

Galveston, Texas, United States

New

Information Technology

UTMB Health

Requisition # 2506060

Minimum Qualifications:

Bachelor’s degree in a related field and five years of related experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, implementation of solutions, and knowledge of system adoption strategies.

Preferred Qualifications:

+ Bachelor’s degree in Information technology, business, or a clinically related field preferred; however, years of experience may be considered in lieu of a degree.

+ Build experience and current certifications in: Epic Beacon, Radiation Oncology, and Epic Ambulatory.

+ Clinical informatics knowledge and experience in implementing and supporting healthcare applications.

+ Experience working with third-party vendor integration and HL7 interfaces.

+ Understands and has project management experience with complete system life cycles from the initial planning through the final go-live stage, including the later stages of enhancements and additions.

+ Experience with evaluating, documenting, and proposing workflow solutions while utilizing Microsoft Visio.

Job Summary:

This position is responsible for formulating and designing specifications for highly complex software and programming applications, and/or modifying/maintaining existing applications. Investigates, identifies, and implements appropriate solutions for clinical systems to support new and existing initiatives, enhance patient care, increase operational efficiency, and ensure regulatory compliance. Responsible for acquiring an understanding of the assigned system applications, functions, and features that end-users would experience. Participates in and leads workforce groups to identify and employ technical and application initiatives for best practice and enhanced healthcare operations in alignment with UTMB’s mission.

Job Duties:

+ Extensive subject matter expertise, technical knowledge, and analytical skills in the following Epic EHR modules and features: Epic Beacon, Radiation Oncology, and Epic Ambulatory applications.

+ Extensive experience in documenting business processes, work planning, problem resolution, requirements, and technical analysis, software design, software testing, and end-user training, and a general understanding of project lifecycle management.

+ Demonstrates highly technical and specialized clinical systems knowledge to include designing, programming, analyzing, testing, debugging, and understanding of complex clinical systems to enhance systems and implement appropriate solutions.

+ The clinical solutions analyst will be expected to serve as a liaison between technical and business communities and must be able to communicate complex situations quickly and clearly to people with a variety of technical skills.

+ The clinical solutions analyst will serve as a role model to junior, senior, and lead-level clinical application analysts.

+ Participates in and coordinates all phases of total system planning specifications for facility requirements.

+ Prepares detailed specifications of clinical solutions from which complex clinical programs are written.

+ Independently solves highly complex technical issues, while also documenting solutions and mentoring other technical staff on how to resolve similar issues.

+ Directs best practices in the application of system solutions, which may include the vendor’s recommendations.

+ Proactively partners with customers to assess needs and expectations of the clinical information systems and to assure proper system configuration.

+ Advocates for the customers by leading internal teams and projects to develop solutions to meet customers’ needs.

+ Responsible for applications, including the operating systems, network integration, sophisticated routines, file maintenance, and advanced software packages.

+ Responsible for clinical systems disaster recovery planning, business continuity planning, and the coordination of testing of the plans within the associated infrastructure.

+ Performs related duties as required and miscellaneous tasks as assigned.

Knowledge/Skills/Abilities:

+ Ability to provide advanced support and resolutions of complex or escalated issues.

+ Ability to manage a wide range of projects, large and small, along with a high volume of service requests.

+ Ability to work independently and in a workgroup.

+ Ability to create and/or maintain all clinical systems documentation, to include solutions as appropriate, to enable ongoing support of clinical systems.

+ Ability to review current practices and workflows and research new technology solutions to develop an EHR to meet customers’ needs.

+ Ability to manage multiple activities and projects.

+ Ability to prepare a presentation and present to an audience comprised of varying levels of leadership.

+ Strong organizational and analytical skills

+ Demonstrate effective oral and written communications and follow-up skills, and strong interpersonal relationship skills.

***It’s important to understand the job titles in this career family. They are listed in order from least experienced to most experienced:

+ EHR Clinical Application Analyst

+ EHR Clinical Application Analyst, Senior

+ EHR Clinical Application Analyst, Lead

+ EHR Clinical Solution Analyst ******* This position

+ EHR Clinical Solution Specialist

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

Remote position. 8 am to 5 pm, and as needed on occasion.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Compensation