"Alerted.org

Our client, a leading organization in the engineering industry, is seeking a Service Coordinator to join their team. As a Service Coordinator, you will be part of the Customer Service Department supporting the Service Operations team. The ideal candidate will demonstrate excellent communication skills, proactive problem-solving abilities, and a customer-focused mindset, which will align successfully in the organization.

**Job Title:** Service Coordinator

**Location:** Novi, MI

Pay: $24/hr.

**Shift:** Monday through Friday, 8am - 5pm

What's the Job?

+ Interact directly with customers and sales representatives on a variety of basic service-related issues

+ Assist with resolving basic problems and communicate solutions or requested information to the customer

+ Assist with analyzing customers’ service needs and coordinate with other service or technical departments to develop and deliver appropriate solutions

+ Assist Regional Service Manager with scheduling routine service calls as required

+ Build and maintain relationships with customers, working to continuously improve the level of service by ensuring customer requirements and organizational service targets are met

What's Needed?

+ High school diploma required; Associates degree or equivalent preferred

+ Excellent verbal and written communication skills

+ Excellent organizational skills and attention to detail

+ Proficient in MS Office suite and knowledgeable in Customer Relationship Management (CRM) software

+ Ability to proactively solve problems and make strong decisions

What's in it for me?

+ Opportunities for professional growth and development

+ Engagement in a supportive and inclusive work environment

+ Work with a dedicated team committed to excellence

+ Gain valuable experience in customer service and technical coordination

+ Contribute to a company that values diversity and continuous improvement

Upon completion of waiting period, associates are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.