• Global Head of Communications

    Amazon (New York, NY)


    Description

    If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

    About Us:

    Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

     

    We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

     

    About the Role

     

    Twitch is seeking a strategic communications leader to head our global function. In this role, you'll define how Twitch shows up from traditional media and podcasts, to community forums, and the countless places where internet culture is made and conversation happens in real time.

     

    You'll set the strategy for how Twitch is represented across regions, shaping narratives, managing complex issues, and amplifying the voices of our creators and communities. This means understanding not just what stories to tell, but where and how to tell them in an increasingly fractured media landscape—knowing when to engage, when to let conversations unfold, and how to build influence across platforms where traditional playbooks don't always apply.

     

    Reporting to the CMO and working closely with senior leadership, you'll protect and grow Twitch's reputation, build trust with key stakeholders, and align communications with broader business priorities. You'll be an informed, authoritative voice in the room.

     

    Leading a high-performing global team and network of agency partners, you'll oversee media relations, distribution strategy, issues management, and unearth compelling storylines that resonate across diverse audiences—from creators and press to advertisers, regulators, and employees. You'll collaborate with regional leaders to localize messaging and ensure global narratives land with relevance and impact.

     

    You can work from Twitch's headquarters in San Francisco, CA; or from one of our US based hub locations in Seattle, WA; Irvine, CA; Los Angeles, CA or New York City, NY.

     

    You Will

     

    - Direct and implement global communications strategies that promote Twitch, our service and offerings, and the community

     

    - Develop cohesive and compelling narratives that land with press, the community, and Twitch employees

     

    - Advise on strategic business decisions and direct company response on crises and emerging issues

     

    - Establish an understanding of Twitch's community, product, and business

     

    - Be a trusted, strategic advisor to peers and executives

     

    - Work and think globally, and oversee roster of agencies

     

    - Inspire, support, and develop a team of Comms professionals

     

    Perks

     

    - Medical, Dental, Vision & Disability Insurance

     

    - 401(k)

     

    - Maternity & Parental Leave

     

    - Flexible PTO

     

    - Amazon Employee Discount

    Basic Qualifications

    - 10+ years of professional non-internship marketing experience

     

    - 10+ years of experience in public relations or communications, including leadership roles at global companies or agencies

     

    - Executive presence and the ability to influence at the highest levels

     

    - An expansive understanding of communications that goes far beyond press releases—you're fluent in how influence works across social platforms, forums, and emerging channels

     

    - Deep knowledge of global media and internet culture; you're dialed in to what's trending and what's driving conversation

     

    - A keen observer of the creator economy with your finger on the pulse of what's happening now

     

    - Sharp editorial judgment and fluency in navigating complex, fast-moving issues

     

    - Strong relationships with media and an understanding of what moves the needle

     

    - Proven ability to lead and develop high-performing teams with empathy and clarity

     

    - Genuine enthusiasm for Twitch’s mission, our creators, and the communities we serve

    Preferred Qualifications

    - Experience working with or as a creator, or on a creator-first platform

     

    - Familiarity with international policy, regulatory, or reputational challenges facing digital platforms

     

    - Background in entertainment, gaming, or cultural storytelling

     

    Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

     

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,500/year in our lowest geographic market up to $232,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.