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We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our healthcare team. This role is essential in ensuring a smooth and welcoming experience for patients as they arrive and depart from the clinic. The receptionist will manage front desk operations, including patient check-in/check-out, and administrative support.

Job Duties and Responsibilities

Patient Interaction:

+ Greet patients warmly and professionally upon arrival.

+ Verify patient information and update records as needed.

+ Check patients in for appointments and notify clinical staff of arrivals.

+ Collect co-pays and other payments at check-in or check-out.

+ Answer patient questions or direct them to appropriate staff.

+ Other duties as assigned.

Administrative Duties:

+ Answer and direct incoming phone calls.

+ Maintain a clean and organized front desk and waiting area.

+ Manage appointment calendars and ensure accurate scheduling.

+ Handle incoming and outgoing mail, faxes, and emails.

+ Assist with insurance verification and billing inquiries as needed.

Compliance & Confidentiality:

+ Ensure compliance with HIPAA and other privacy regulations.

+ Maintain confidentiality of patient records and sensitive information.

Qualifications

+ High school diploma or equivalent required; additional training in medical office administration preferred.

+ Previous experience in a medical or healthcare setting is highly desirable.

+ Strong communication and interpersonal skills.

+ Proficiency in using electronic health records (EHR) systems and office software.

+ Ability to multitask and remain calm under pressure.

Pay and Benefits

The pay range for this position is $18.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Boston,MA.

Application Deadline

This position is anticipated to close on Nov 7, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.