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Job Title: Overnight Youth Support Specialist

Department: Residential Services

Position Type: Full-Time

Position Summary

The Overnight Youth Support Specialist is responsible for ensuring the safety, supervision, and well-being of youth during overnight hours. This role requires staff to remain awake and alert at all times, monitoring residents throughout the night and responding to any emergent situations. In addition, the position supports youth in the morning routine by waking them, assisting with preparation for school, and ensuring a smooth transition into their day.

Agency

New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

New Directions takes pride in offering a comprehensive benefits package to support our employees:

+ Medical, dental, and life insurance

+ 401k with up to 3% agency match

+ 120 hours of paid time off in the first year, plus 13 agency holidays

+ Opportunities for training, supervision, and professional development

+ A supportive agency culture where over 30% of staff have been with us for 10+ years

Compensation

$19.00 – $20.00 per hour to start

Additional raises guaranteed for full-time positions

Hours/Schedule

Overnight schedule, full-time

Includes morning responsibilities to support youth before school

Professional Development Opportunities

Staff receive agency-provided training and certifications, including:

+ Therapeutic Crisis Intervention (TCI)

+ First Aid/CPR

+ Ongoing professional development opportunities to strengthen skills in youth support and crisis response

Position Specific Duties/Responsibilities

+ Supervise and monitor youth during overnight hours, ensuring safety and well-being at all times

+ Remain awake and alert throughout the shift

+ Respond to emergencies or crises according to agency policy and procedure

+ Complete required documentation, logs, and reports regarding overnight supervision and incidents

+ Wake and supervise residents in the morning, ensuring they are prepared for school or daily activities

+ Support a trauma-informed and therapeutic environment consistent with agency culture and values

+ Maintain required certifications and attend all mandatory training sessions

+ Perform other duties as assigned by supervisor

Knowledge, Skills, and Abilities

+ Strong ability to remain alert and responsive during overnight hours

+ Ability to build respectful, supportive relationships with youth

+ Crisis management and problem-solving skills

+ Flexibility and adaptability in a dynamic environment

+ Effective communication skills across written, verbal, and electronic mediums

Qualifications

+ High School Diploma/GED (required)

+ Valid driver’s license for at least 1 year, with adequate auto insurance and ability to meet agency driving criteria (required)

+ Ability to pass an annual physical per agency health policy (Category 2 classification)

+ Compliance with agency safety standards and healthy work environment practices

Commitment to Diversity, Equity, and Inclusion

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.