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Overview

**Scope of Responsibilities:** Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities

Job Responsibilities:

+ Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system

+ Verify all types of insurance and assist in creative financing when no insurance is available

+ Set up initial paperwork

+ Pre-qualify customers for reimbursement purposes

+ Answer phone calls in a professional manner

+ Project a positive first impression by greeting customers with exceptional customer care

+ Computer input to include new patient data and various patient updates

+ Unpack shipment when received and stock shelves as required.

Qualifications

Education:

+ Minimum: High School Diploma or GED

Experience:

+ Preferred: 0-1 years previous experience in related position

+ Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

+ Drug test

+ Initial and continuous exclusion and sanction/disciplinary monitoring

+ Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00 - $19.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14868/kinney-homecare-customer-service-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866)

**Job Locations** _US-NY-Watertown_

**Posted Date** _1 week ago_ _(10/21/2025 12:19 PM)_

**_Requisition ID_** _2025-14868_

**_\# of Openings_** _2_

**_Category_** _Customer Service/Support_

**_Location : Location_** _US-NY-Watertown_