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Job Description

The Manager is responsible for overseeing staff, operations and resources within a department or division to ensure optimal result and high employee engagement. The Manager ensures that the department is run according to institutional policies and any applicable regulatory requirements.

Qualifications

+ Bachelor’s degree required, Master’s degree preferred

+ Note one of the below required:QHP Required: LMHC,LMSW,CASAC

+ Four years of paid experience in health care delivery, social work, counseling, community or addiction services, public health, public administration, social research or related fields required

Responsibilities

1. Administers and monitors clinic site and departmental activities, including Compliance with CSAT and JCAHO standards.

2. Compliance with HRA regulations and oversight of STARS Reporting

3. Compliance with OASAS regulations and work scopes, including data collection.

4. Manages the daily operation of the clinic site to ensure efficient and effective delivery of treatment services.

5. Manages and monitors patient assignments, completion of required paperwork and submission of monthly reports to funding source and regulatory agencies.

6. Facilitates interdisciplinary staff conferences to review patient progress and to formulate appropriate treatment plans.

7. Reviews the quality and content of patient records to ensure compliance with regulatory standards

8. Disseminates and reviews policy and procedure information accurately and in a timely fashion.

9. Develops systems to monitor completion of tasks and identify deficiencies. Establishes corrective plan of action to ensure future compliance.

10. Conducts and documents individual supervision meetings. Identifies staff deficiencies and mechanisms to improve employee outcomes

11. Participates, in conjunction with the Associate/Assistant Director of Operations in the recruiting, hiring, terminating, and evaluating of counseling, clerical and maintenance staff

12. Oversees and resolves problems related to clinic site systems including staffing and coverage, environment of care, medical records, patient confidentiality, staff/patient relations, and billing. Insures compliance with all applicable MSBI and OTP policies and procedures.

13. Participates in the development and implementation of new policies, procedures, and programs

14. Provides Saturday supervisory coverage approximately 12 times per year.

15. Participates in the department’s performance improvement activities

16. Maintains patient/employee confidentiality in the management of information.

17. Prepares and analyzes operational and financial reports for review by the Associate/Assistant Director of Operations and Finance.

18. Maintains personnel and payroll records as required by MSBI and program personnel policies.

19. Manages clinic petty cash and discretionary funds.

20. Oversees the collection of self-pay fees and ensures compliance with OTP policy and procedure

21. Insures that Financial Counselors see Medicaid eligible patients.

22. Inspects and evaluates the physical condition of clinic site and recommends/initiates painting, repairs, furnishings and equipment replacement.

23. Coordinates activities of security, housekeeping, and loitering patrols.

24. Serves as a liaison between building management and the clinic site, when appropriate.

25. Responsible for the security and safety of patients and staff.

26. Responsible for maintaining good relationships with community.

27. Manages clinic inventory and orders supplies accordingly.

28. Assesses needs of clinic and makes budget recommendations to Central Office.

29. Provides oversight and coordination of admission process

30. Identify and oversee regulatory exemptions from Federal and State regulations.

31. Chairs weekly staff meetings.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $65193 - $97790 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.